All inclusive

Grand Palladium Kantenah Resort & Spa

Riviera Maya 4.5

Overview

The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…

 

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

423

Rooms

Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 3 guests in the room
Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm

Family Selection Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Family Selection Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Family Selection Junior Suite Swim Up
  • 1 king bed, or 2 double beds, and 1 sofa bed
  • Garden view or Pool view
  • No more than 4 guests in the room
Family Selection Junior Suite Swim Up
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary room service from 11 am - 10:30 pm
Additional details

FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS

Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.

  •  Designated, privileged area made especially for VIP families
  •  Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
  •  Access to all services and facilities of the resort, including priority booking in all restaurants

Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.

Amenities


Location

Address
Carretera Chetumal, Puerto Juarez Km, 256-100, Riviera Maya, Mexico
86 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Disappointed & Not Recommended

CMD111018 (Texas) on Nov 21, 2024

Disappointing Experience – Would Not Recommend Our stay at this resort in Mexico was a major letdown. The food quality was poor, with most meals lacking flavor and freshness. The drinks were overly sweet, filled with sugar and syrup, making them almost undrinkable. The room was another issue entirely. The A/C struggled to keep up, leaving the space uncomfortably humid. On top of that, there were gaps in the door, allowing bugs to get in—a huge nuisance during our stay. If you want to eat at the restaurants, be prepared to plan ahead. Reservations are required at least a day or two in advance, which is incredibly inconvenient for guests looking to relax without rigid schedules. Overall, this resort failed to meet even the basic expectations for comfort and quality. Save your money and book elsewhere.

TripAdvisor users rated this property 5 out of 5

Wedding

smithgjason (Jacksonville, Florida) on Nov 19, 2024

This was my third trip to Grand Palladium Riviera Maya. Every trip is better than the last. The remodeled Kantanah rooms are gorgeous!

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Vacation Offers

  • Two children 0-17 years old stay free in the Family Selection rooms at select Grand Palladium Hotels & Resorts in Mexico.

    Cancun, Riviera Maya, Tulum, Puerto Vallarta
  • Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta

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