All inclusive

Playacar Palace

Playa del Carmen 5.0

Overview

Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.

This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 201 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island. 

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Cozumel Palace and Sun Palace. Transportation to sister properties

not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

201

Rooms

Superior Deluxe Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Superior Deluxe Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Flat iron
  • Chi bath amenities

Amenities


Location

Address
Fraccionamiento Playacar "Phase 1", Bahia del Espiritu Santo, Playa del Carmen, 77710, Mexico
58 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Playa family vacation

beuckelwb (Kearney, Nebraska) on Mar 02, 2025

Smaller and more intimate than Moon Palace. Less crowded, closer to the beach. Restaurants were top notch, especially Momo. We saw a circus show and comedy show at the resort which were Vegas quality. ...Nine-year old loved the playroom, which was small, but staffed with caring staff. As always, the Palace staff was courteous, helpful, and nice. Location one block from Fifth Avenue shops if shopping is your thing.

TripAdvisor users rated this property 5 out of 5

There Are So Many Things To Do In And Around the Surrounding Area.

Lemongirl C on Mar 01, 2025

We just returned from Playacar Palace where we went with another couple for a week. It is a smaller resort, but very well taken care of, and it is an all inclusive family friendly resort. The rooms were ...always clean and fully stocked with towels and the staff were very friendly. Our rooms were always fresh and the beds made sometimes 2 or 3 times a day. The beach is also nicer than the Moonpalace Sunrise beach as there was very little sargassam seaweed. The water was a little rough the last few days, but a welcome escape from the pools. There is a few restaurants in the hotel and we tried them all. Our favorites were the Italian Trattoria and Madre Mia. Kevin at Trattoria made the service absolutely perfetto! He was very attentive and seemed to know exactly when we were all done and then had our next dish ready. I don't know if it was the time of the season, but it was also not too busy and we prefer that more intimate and quiet dinner. We loved the thin breadsticks and the Italian drinks and the entire staff work so hard everywhere on the resort. At Madre Mia which is Latin American cuisine, we were met by the friendly hostess Edith at the front who found us our table. Our server the first night was Ivan and he recommended a few appetizers. We ordered a few to try and some main dishes, and it was amazing food! We liked it so much we went back a second night and once again Edith greeted us. Rigoberto was our server this second night and recommended fantastic drinks to try. We ordered different items to try and were as just impressed with everything being cooked perfectly and it was so flavorful! It definately became our favorite place. There is so much to do at this resort, that the week just flies by. We went out everyday walking and shopping on 5th Avenue and did a day trip to Cozumel that is free, you don't need resort credits. Just choose and pay for anyone of the 3 ferries that are leaving on the half hour time slots. They all run about 16 - 19 US per person, depending on the time of day and which ferry you take. There are excursions you can also book but we didn't go this time as we were happy just hanging in the local areas. The four of us all really enjoyed this week and will definately be coming back.

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Vacation Offers

  • Save $250 with a minimum 5-night stay at select all-inclusive Palace Resorts in Mexico and Jamaica.

    Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay, Riviera Maya

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