Overview
Located steps away from the laidback charms of Playa del Carmen, Playacar Palace indulge a range of desires for you who wants it all. It is in this exceptional environment where you will be able to discover the true heart of the Riviera Maya, populated thousands of years ago by civilizations whose remains still remind us of its uniqueness. Rejoice at this modern retreat! Exchange privileges at select Palace Resorts.
This intimate and luxurious resort, located in the Riviera Maya, is set in the exclusive Playacar Hotel Zone in the heart of Playa del Carmen. It features 201 beautifully appointed rooms, all with double Jacuzzi, 24 hour room service, excellent dining services, a beautiful pool with a swim up bar, and exquisite bars and lounges with views to the stunning Caribbean Sea and Cozumel Island.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Cozumel Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Safe
- Turndown service
- TV
- Flat iron
- Chi bath amenities
Amenities
Pool Aerial
Pool
Swim Up Bar
Spa
Fitness Centre
Kids Club
Luna Lounge
Terrazza
MO-MO-NO-HA-NA
Location
Reviews
TripAdvisor Traveler Rating
DO NOT STAY HERE
Jasmine A on Nov 08, 2024
Worst all inclusive resort I have ever stayed at in mexico. The employees were so unorganized, there was no guidance, and they literally laughed in my face when they said we can use the 2,000 resort credit only for specific items on certain days that we cant even use in the 5 days we are here. Its incredibly small, the food options are only open for dinner other than a TINY buffet and only ONE pool…..for the whole resort. Just to add on, theres tiny black bugs all over our room walls and ceiling and the bed was dirty. I will absolutely never come back especially with all of the amazing resorts around here. I recommend staying at a royalton resort or majestic elegance. AVOID THIS PLACE AT ALL COST.
Amazing Staff
markedwarde2017 (St. Petersburg, Florida) on Nov 05, 2024
The staff were AMAZING! The pool staff continuously comes by to see if you need anything, and they always offer suggestions. The restaurant’s served delicious meals from Italian to Asian, and local Mexican fare. This was our third visit and will return!
Vacation Offers
-
Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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