TripAdvisor Traveler Rating

Lianne at the front desk was awesome she was there to help us and she did everything to help us to get a great trip. The cleaning was well done and did some arts with the blanket, they gave us now water bo...ttles when we needed. We always had new towels. It was a great place. The drinks were very good.

We stayed at this all inclusive hotel toward the end of the stay in Cuba. Whilst the hotel was clean & rooms confortable. The services provided fell short of expectations. The buffet Lunch & dinner, was we...ll stocked, but did not really cater for vegetarians, only one choice and was warm pasta dish. The telephone system was not working, so any informaiton or problem had to be made in person at reception, approx quarter of a mile from the room. The pool & beach facilites were good & the pool side snack bar provided better food options for vegetarians.

I was hesitant about spending my vacations here because I was told that the hotel was slightly old, but after going and seeing it myself despite this statement being true it was still totally worth it! The... beach is beautiful, the people are kind and the treatment is top notch! Its really clean and I would definitely come back again.

I had a wonderful time at this hotel. The cleanliness for me is highly important and I had 0 concerns about it while staying here. The hotel does need a little update.. maybe some renovations will do good ...for them. The food offered was good but I do believe they should offer more variety. Staff is very helpful and friendly; a real delight

The hotel and Yenis Castillo was awesome to clean our room 2515. The cleaning was well done and did some arts with the blanket, they gave us now water bottles when we needed. We always had new towels and t...oilet paper. It was a great place. The drinks were very good.