TripAdvisor Traveler Rating

My Fiancé and I along with our friends (who were celebrating their marriage) stayed at the Tamarijn and the staff were absolutely amazing! Lilly and Lisandra were so accommodating to our requests for groun...d floor rooms as well as having pleasant and professional attitudes at all times during our stay! The resort staff are always so friendly and welcoming. This was our 2nd trip and our friends 1st. We all agreed that this will be a yearly tradition for us . My fiance and I will likely be back sooner to celebrate our wedding! Thank You to all for making our stay perfect.

This resort is "meh" at best. We have been to MANY all-inclusive resorts (Jamaica, DR, Mexico etc.) and this was probably the worst. Except for three people that I can think of (2 waitresses at the Margo...t restaurant and one bartender at the main bar), ALL of the staff was rude and completely disinterested in being there. The main buffet was blah and was loaded with flies. We could not eat dinner at that buffet because only the buffet at the sister Divi resort offered dinner. The Red Parrot restaurant was gross. The Margot was the best! Pools were nice and there were a lot of them. ZERO options for entertainment...would have been nice for the kids to have some options besides pool or beach. Rooms were average. Basically larger cruise ship bathrooms. If you go down to the the high rise area, the cab should cost $10. It was almost always $10 for us BUT there were a few drivers that charged us $25 (we didn't know until we were already there) and one tried to charge us $50! Ask before you get in the cab. Drinks were awful. My kids could have drank them and not have been drunk. The main issue was the lack of customer service and friendliness. Not matter how outdated the resort may be or the lack of entertainment, friendly and engaging staff could make the world of difference and make or break your experience. Surprisingly, the bar staff and buffet staff were the WORST.

From check in to check out, our trip was truly amazing! Valerie at the front desk was so welcoming. Each server, bartender, housekeeping person we interacted with was just amazing and kind. We took two sep...arate E-bike tours with Tour Guide Donnie and Tour Guide Joshua. They were so informative and just made the entire vibe so relaxing and fun. We can't wait to visit again!

This was our 2nd time at the Tamarijn in Aruba. (Last time was December 2021) We enjoyed some of the upgrades they made - specifically the new Club Margot restaurant (included in a pic below.) This was tru...ly a new restaurant experience with a prefix menu that has something for everyone. While we missed the two restaurants and bar they removed to make room for Margot, I really loved the updated restaurant vibe. The service in this restaurant was top notch! Overall, the quality at the Tamarijn declined over the past 3 years. It seems the Divi management is focusing on other projects (like their new high rise on Palm Beach) and the Tamarijn has suffered. The rooms, especially bathrooms, are showing wear and tear. We also tried their new Pure Ocean restaurant at the Divi Phoenix. We had a nice dinner, but then had issues with our bill. We actually received two bills that did not match and it felt like we were over charged with all-inclusive fees and a "Grape Holding 35" fee. I asked our concierge about the fees (as we booked the dinner reservations through them) and the woman at the desk didn't care a bit. (We also had to wait for her to get back to her desk, then spend almost 5 minutes checking out her phone while my family just stood there. Not a great customer service experience.) She had us to go the front desk and the woman there said we would have to go back to Pure Ocean. (An expensive cab ride away.) I opted to email the Divi concierge but they never responded. Overall, this left a bad taste in our mouths about our experience. The beach at the Tamarijn has sadly experienced a lot of erosion. The team seems to be trying to limit future issues with sandbags. The beach is still beautiful, but there is significantly less to enjoy. We had an easy time of getting our beach chairs each day and you don't have to fight like at the hotels on Palm beach. (Loved this aspect!) We missed some of the fun activities from 2021 like their pool bingo. We were super happy to see the same woman there who does hair braiding! She is a treasure for my daughter and does an amazing job on her hair each time we come back. We loved the more chill and quiet aspects of the Tamarijn, but will be exploring options nearby for our next trip to Aruba.

Outside of Day one and checking in it was decent. The ladies at the front desk were either mis informed or deceitful. Bugs me when they speak back and forth in a language that I cannot understand. Had a co...ncern upon checking out the room we were assigned. WE paid for a Premium Room. Questioned them about the room. They assured us that we had the correct room. When we pushed them, they got defensive about the room. We Insisted on another room. As soon as we walked into the new accommodations, we knew they had out right lied to us. They had tried to give us a smaller room and tried to tell us we got what we paid for. Absolutely hate liars and deception. So, day one set a bad taste. It could only get better. It actually did. Staff was friendly, Location was very nice. NEW room was very comfortable, Food was for the most part ok, but there was enough variation that you could always find something decent to eat. Not much for quality entertainment but was better over at the Divi Resort. Knowing what I know, I would go back. Aruba is expensive and the Tamararjn is for an all-inclusive is worth it. As for the 2 women at the check in. WE were there for 10 days and I couldn't get them to make eye contact. C'est la vie