TripAdvisor Traveler Rating

The Hotel was a great hotel, people could see it on the bonds that are left. Room are are full of rust, sink, garbage cans, closet, doors handles ect. on every area with metal was full of reddish-brown ox...idation. The AC does not work properly. Food all at la carte Restaurants are below average, Cor&Don BBQ next to the beach and you eat more smoke than food, Siciliano Italian also next to the beach and they don't know how to make any Italian food. after those 2 we decided to just eat at the buffet. the beach is man made beach and is full of rocks, be aware that all beach's in Curacao looks like hand made we visit 5 of them, The hotel personal are ok, they are on their on business they dent say hello or good morning but if you ask they answer and help. they are not rude and that is a good. We book 4 days and my family wanted to leave early we stay because no flights available. the hotel next to it the Riff is worse they don't even have a beach, the hotel looks like a old Hilton hotel. Hope that they make this hotel better as it looks it was at one point. hope this review helps other families make their choice better. also taxis are ridicules expensive is better to rent a car, we did for 3 days for 189 US Dollars. the taxi service is out of control.

This could be a 5-star hotel with some improvements. Let's start with the gift shop, while we were there, the gift shop had a huge hole in the ceiling, seems like there was a water leak, but what made it ...bad is the shop smelled like mildew. The elevator that we took to our room needed the walls cleaned, also water leaked from the walls and would settle on the floor. We pointed this out to a maintenance worker who was IN the elevator with us, and he just said ok, not I'll let someone know or I'll take care of it. The same leak was there the next day. We went to the Mexican restaurant and ended up leaving due to slow and poor customer service. The food was terrible because it sat waiting for the server to come get it. Our understanding is one person would take orders and serve, and the other was on clean up duty. Well, the girl taking orders did everything but serve. The chefs kept ringing the bell to signal the food was ready and it just sat. In our room the light fixtures were moved, but the patching to cover the previous holes was still showing and the paint job to cover it was poorly done. Also, some of the staff need a course in hospitality. Some staff wouldn't acknowledge you until you spoke to them, even if you stood there for a moment, nothing. Some of the younger staff seemed timid to speak to you. We kept a lot of our tip money in our pocket due to this. Unless I missed it, I didn't see any managers or supervisors walking around. We were in one of the side pools at the hotel and there was a grassy part next to the pool that was full of dirty glasses, straws and trash. It was gross and it smelled. What saved the vacation was access to the beach and the view!

This is the worse Hilton resort I ever stayed in. It's unsafe, they're rude, they don't do as they say. I got drugged at the hotel. They called the police, kicked me out stole my money out of my wallet. I ...was promised a refund and now all of a sudden the refund can't be issued anymore. Even though I have the refund form receipt. I will never be back!!!!! And im a Hilton girl! This has ruined it Hilton and I!

Mangrove was OK at best. The hotel wasn't well maintained. It looks much older than it is. We stayed in the penthouse beachfront. It was underwhelming. Very little storage room. Sparse balcony even though ...there was a pool on the balcony. The pipes in the bathroom smelled bad. There was a leak in the roof at the gift shop and it smelled of mildew. The restaurants are small which makes making a reservation difficult. The Mexican restaurant was horrible! Stale chips, overcooked corn, and awful service. We walked out. All of the restaurants serve very small portions and require 2 people to share appetizers/salads. Some of the staff members were helpful and welcoming, but many were not. The alcohol wasn't even close to premium.

At first I was skeptical about this place as we traveled from the airport to the resort. Curaçao is very welcoming and I never once felt unsure after we arrived at the resort. Ray, in particular, made our ...stay and Mangrove Beach truly memorable. From the food to volley ball, we had an amazing time and I would highly recommend this resort to everyone!