Renaissance Wind Creek Curaçao Resort reviews
3091 TripAdvisor reviews
Excellent Curacao property. Food, service and location all on point
U8212DVstephend on Dec 12, 2024
INTRO- For context, we are lifetime platinum members with almost 700 lifetime nights over about 15 years at Marriott branded properties for both work and leisure. We have been to Aruba many times and visited GCM, Jamaica, St. John, St. Thomas, etc among others. We wanted something new so settled on Curaçao. As our first visit, we debated between this property and Marriott Beach resort a bit further north. Very happy with the Renaissance decision. Prearrival, Riangelo was very helpful providing more details about the property that weren’t easily accessible online, such as menus for the hotel operated restaurants, and what was included with all-inclusive. For your convenience, I’ve attached a few photos of that stuff. We decided to go all-inclusive (which is rare for us) and glad we did. $140 pp/per day includes breakfast (do the buffet), lunch, dinner and unlimited of the included drinks. I’ve attached that list for you. :) OVERALL- 4.5/5 The property and staff were generally excellent. Food was good. Drinks were excellent. The location was convenient to mall, walking bridge and such. The best beaches were a solid 30 minute drive away (rent a car). Overall, a great place to stay! The only reason it’s not 5/5 is a number of issues that popped up, but Riangelo was incredible and took care of it! DETAILS I want to mention and thank a couple staff members by name. Rinagelo was exceptional prior and during our arrival. He deftly resolved a few things for us. I also want to say thank you to several excellent bartenders: Angelo (inside lobby bar), Rai (lobby bar) and Nassir (5 o’clock bar). Those 4 were fantastic. We visited in early December. Checkin was a breeze, and staff happily brought us more toiletries, extra towels, etc. Clean, spacious oceanfront Majestic suite. The bathroom was exceptional. Oversized soaking tub and nice sized separate shower. Also had a huge living room that we didn’t utilize much. One note: the corner location and direction of room means the room is very warm unless you keep a lot of shades down and do maximum AC. To be fair, this probably impacts the large majestic suites way more than other rooms. The food was generally good. We had room service, food poolside at Infiniti and some snacks in the lobby. We had a lot of red snapper and steak, and expresso martinis and a lot of rum and vodka drinks (absolut, stoli, Bacardi, captain included in AI plan). The man made Infiniti pool was very nice. the water, the lounging chairs, the sand, the service at the beach. All are perfect. I would say it wasn’t busy so the chair situation would get tight if it was a fuller hotel. We really annoyed the nice casino. Friendly and fun times for evening entertainment. Will say housekeeping was very average. We had to nag to get service, then ignored do not disturb signs and then skipped us all together one day. Just our experience. Non hotel related, we drove to multiple beaches. Cas Abao was easily our favorite, with playa Porto also very nice. Mambo beach was crowded bud not lively so certainly overrated imho. Bottom line: if you are in doubt, go to cas abao. Snorkeling is great and it’s work the drive. $6 USD for two chairs all day. Awesome. Thank your wonderful staff and we are very grateful. Kudos to the management for running this resort so well!!! We will see you again!
Great location
CuteJen788 (New York City, New York) on Dec 09, 2024
We stayed at the hotel for 6 nights. The location is great for exploring the city. There are lots of shops and restaurants a few steps away in the Fort. The staff were nice but it’s a hotel not a resort. The infinity pool was the highlight of our stay. The pool looks more like a beach than a pool with salt water and sand. The casino and lobby are nice. We upgraded to a beachfront room so we can have a balcony. Our room faced the pool, but it was still really enjoyable. We went to give a shout out to Emerson at the bar by the pool and Alexis the bell hop person who both went beyond and provided wonderful service. I was a bit disappointed with the check-in as we were not even offered bottled waters. Overall, it was a great stay and having Starbucks on the second floor was an added bonus.
Enjoyable experience
cruise147078 (Atlanta, Georgia) on Dec 04, 2024
Impressive hotel, casino within hotel, hotel on site, infinity pool, safe facility, Rif Fort within walking distance with many restaurants. Go into the Ocean House restaurant and sit on the patio for an exceptional view. Not too long of a walk to downtown after walking across the bridge.
Great property, could improve service
Mikenmd (Washington DC, District of Columbia) on Nov 29, 2024
The property is great. Although not on the beach, the large man made beach and pool was perfect. The hotel complex had good food options and walkable to the floating bridge. Breakfast buffet was quite good and staff were friendly. My room was not ready when I arrive at 3pm and still at 4pm, their posted check in time, the room still wasn’t ready. Quite disappointing and front desk staff were not friendly or welcoming. When I finally got my room, it was great. Housekeeping on the other hand was not great or dependable. Seems I got turn down service one night and other days I had to call for housekeeping, and they came later in the afternoon, maybe they need more help. I rate a 4 and with improved service it would be a 5.
Great stay
HaveFun78 (Temple, Texas) on Nov 19, 2024
Upon arriving everyone was so nice the place is clean the rooms are nice. The a/c works just fine. We do like it colder, but it went down to 66 we like sleeping in the low 60’s. But it was still fine. The room robs were so soft and there are slippers, also has a room safe. I do love they had hooks to hang stuff to air dry and a clothes line in the shower for bathing suits. There is no direct access to the beach, but they have a man made beach it was very nice with nice views and a pool that’s so nice and always warm. Plenty of beach chairs. They have plenty bars and decent size casino. Things to do daily at the hotel that are free. We ordered room service one night everything was hot and fresh and tasty. They have ice machines and our floor 3rd had a microwave next to ice machine. There is Starbucks on 2nd floor. They delivered us water and sweet treat around 630-7pm to your room if you are there that was nice! Idk if every night since we were gone each night, but that one we were there. Get your beach towels early for sure if you need them. If I had a complaint the wait to be seated at breakfast, but even then it wasn’t long and it was just to be seated not that it was full.