TripAdvisor Traveler Rating

Room is outdated Need more dishes ie frying pan Waiting on elevator is too long Need smart TV and more channels

Staff is very nice, rooms are spacious, carpets are stained, beds not comfortable, the elevators take a long time to get anywhere, and the overall cleanliness of the hotel is not good.

Great hotel with a good location. A 3pm check in time, but we were able to store our luggage until that time. Unfortunately restrooms at pool were under renovation and there was little shade available at the pool, but otherwise a great stay.

Great location but the rooms are very outdated. The hotel staff were attentive and helpful. The rooms definitely need an upgrade.

Me & my family stayed at this hotel for 12 days, I have to say I'm very pleased during the stay, this hotel location is great, close to beach, public transportation and zoo, the staff at hotel are very nice and helpful. The hotel room we booked was big with a kitchen, it's more like an apartment, we were able to cook our own food during the stay saved us a lot of money. During the stay, some of the elevator was under construction, during the peak hours had to wait in a line to get to the elevator, but the elevator was pretty fast. swimming pool & grill at 6th floor on rooftop, we only went there once, kinda crowded. The hotel room is also a little old, but pretty clean. queen bed is a little small, but everything works fine, the sound insulation of the floor is a bit poor, we could hear the noise from upstairs but doesn't matter at nighttime (It's quiet during nighttime). The room service was on time (every 3 days), but they clean more often on request. Overall, me and my family love this hotel, and enjoyed the great view from high floor balcony. For sure will consider book this hotel again next time visit Hawaii!