TripAdvisor Traveler Rating

They were so accommodating and food was excellent, as well as the selection of different restaurants in the resort from Italian, Mexican, hibachi and seafood and of course the regular hamburger there too a...nd a choice of several different bars from the beach to the pools and even one for the late night party. Also shops so you don't have to leave the resort too.

This was Shaggy & Delia's 18th visit to the SPLC familia. Here's why we keep coming back: The wonderful SPLC staff. They are like family. Yes, we are extremely sad to see the departures over the years. B...ut, SPLC is fortunate to add new staff to the remaining "long-timers" who collectively create the gem to this place. Ok, some honest criticism...Yes - there are some "things and developments" that we are not happy about, mostly associated with Hyatt's acquisition and implementation of their protocols. This has soured our impression of Hyatt, and outside of returning to SPLC, we probably will never visit a Hyatt property. Their "stamp" on SPLC has been disappointing. But SPLC's essence still shines. Please, Hyatt, leave SPLC alone, they were exceptional before you got there. After 18 visits, we think our observations are noteworthy. Yes, we do understand that times are very different, and corporate budgets are tighter than ever. It is what it is, and that's where "visit" comparisons can be challenging. At the end of the day, we are very happy that we came back for #18. OBSERVATIONS: NIGHT ENTERTAINMENT: - Roger, the Piano man. Here's still here, and we are soooo very happy. He brings an elegance to an evening at Rendezvoux, while mixing time-honored tunes with relevant ones. I loved his rendition of Pink Floyd's "Great Gig In The Sky". Perfection. - Raul, the Saxophone man - again, bringing an elegance to the end of a day of great saxophone melodies. - Black Cherry - Yikes, what an incredible band!!!! Please, keep them! - We are sad to see that other entertainment acts have disappeared....don't know if it's Hyatt budget imposing itself or not, but wish they could get some of these back. - Did not see our favorite, Mala Rumba. Hoping it was just timing. That band is the best in Los Cabos. - Just noticed a bit less entertainment options than there used to be. Hoping it is just mere timing and not a permanent thing. DAY ENTERTAINMENT: Delmer - what can we say, mi hijo. Amazing energy. DINING: - Oceana - excellent. One night, we had the best filet mignon EVER, just perfect. Server Salvatore treated us like royalty. A 2nd night, he put on a dessert fire show! Thank you, Salvatore! You created very special evenings. David - sorry we missed you this trip, but looking forward to also seeing you next time, you also make us feel special. All the Oceana staff - always super friendly. - Portofino - we love all the staff here, they are treat us sooo good. Food also good. - Himitsu - Itzumy! The best sushi chef! Thanks for taking care of us. You have to try his Cilantro sauce with the sushi, it's insane. He needs to bottle that stuff for sale! - Seaside Grill, Barefoot Grill, Market Cafe - all excellent both in food and staff. SPA SERVICES - - Gotta try them. They have the best services. Considering all that they do and offer, the price is reasonable. Massages were the best. - Poolside Bar - Genner, thank you for taking care of us, always. We never lacked anything. - BARS: Swim-Up Bar & Swing-set Bar - Hard-working for sure, great drinks, fantastic staff. You hold it all together. Rendezvoux Bar - The staff works so very hard here, fantastic drinks. Oscar V - we love you and always look forward to seeing and talking with you. Luz Marie - a pleasure to meet you, you seem to be everywhere, taking care of everything, it's like they cloned you! PREFERRED LOUNGE - You all are amazing in your service. Lionel P - Thank you for EVERYTHING, for getting us here again, and for always treating us like family. You truly are the gem of this place. Give the Captain a hug from their California family. Martha A - Thank you so much for making our 18th visit happen. Hoping we can do it again this Fall. SPLC will offer a great relaxing vacation, while treating you like family.

When we arrived we were greeted with a glass of bubbles. The staff was very accommodating. We were just there to relax and had Juan and Leonardo as our pool service attendants and they were amazing. Wonder...ful service and absolutely the best customer experience. We went to oceansa the first night for dinner and the food was not that great. The service was a little slow. The second night we went to Italian and Christian was the best server ever. He brought out a tasting of the menu and we had the most amazing dining experience - the food was incredible. The service was impeccable. We did do the art walk with Frankie and he made the tour a wonderful adventure. We had such a good time. Ivan was the archery attendant and he was funny- entertaining and made the daily activity so fun. Overall it was a great trip. Thank you to all the staff for a great time

This resort is really nice! It's not a UVC owned resort, rather a purchase & renovated resort. The food & the drinks here are awesome! The waiters at the hibachi restaurant are very entertaining! We were ...there for May 4th & Cinco de Mayo, the festivities were a lot of fun and nice to see their culture! We would definitely go back and hope that UVC puts their magic touch on the renovations.

I thought the overall experience was disappointing. It was a struggle to get the room restocked. I felt like we had to beg for water. The food was ok, not great. Our best experience was in the Asian Fusion... restaurant. Alcohol selection was limited. No bourbon or Titos unless you are a "member". We asked about buying bottles are were told it was not permitted. Later, we found out that was not true. I won't return. Others seem to enjoy it. Not my idea of a great time.