DoubleTree Suites by Hilton Anaheim Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

3102 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Doubletree and Disney!

muhlberg (San Francisco, CA) on Jun 22, 2024

The proximity to Disneyland is great, 4 blocks away if you’re walking. On the way back you can catch the Toy Story shuttle which drops you about a block and a half away with a little bit of walking. We’ve stayed here about 5x now and it’s a great value. We reserve the one bedroom suite with two queens and a sofa bed which worked perfect for the 3 of us. There’s a wall and doors separating the bedroom from the living room and a tv on each side. Fridge AND microwave, coffeemaker. All the amenities. Great stay overall and would highly recommend. Only suggestion if using the sofa bed make sure you get clean bedding. I don’t think they may change them often as it’s hard to tell if anyone used it unless the person prior stripped the sheets. Otherwise it’s all tucked away and none the wiser. The mattress definitely needs an upgrade but works after 12 hours in the park. We also got lucky and were able to check in early at around 10:30. Staff was great and gotta love the cookies!

TripAdvisor users rated this property 4 out of 5

Birthday in Anaheim for my son. We all came down for Star Wars night at DL. As usual staff very accommodating. Recommend

timothyf235 (Fremont, California) on Jun 17, 2024

Just an issue with the entry to the parking lot. Other than that everything was fine. Staff is always great and very accommodating. They listen and don't blow you off. Rooms were clean and the fridge kept things very cold. We will be back?????? Tim

TripAdvisor users rated this property 2 out of 5

Poor Customer Service

stephaniebM4124HE on Jun 12, 2024

My stay was fine although the rooms are a bit dark, and they could use a lighting refresh. I had a billing issue and received no assistance beyond the front desk. Management was not responsive via email and never returned a call. I had to call Hilton corporate, and they called the hotel directly. Needless to say, I will not stay at this location again.

TripAdvisor users rated this property 1 out of 5

Threat to Tow

Jlewitz (Jlewitz) on May 15, 2024

I parked in the paid Doubletree Anaheim hotel lot in a legal place. At 12:05 AM in the morning was called down to move my car by security and threatened that it would be towed if not moved. Not parked in a fire zone or blocking anything. Old, Poor quality hotel that seriously needs a lot of work everywhere. It’s time for this HH diamond member to start staying with Marriott.

TripAdvisor users rated this property 3 out of 5

Maria the supervisor

Dreamer18813983104 on May 14, 2024

Hotel was nice with loved it Daniel was amazing to my family til check out superviser Maria was rude and Elizabeth the front desk worker was slow and unprofessional they have really bad communication between the staff and explained everything wrong and Maria didn’t care to talk and clear up the missed communication we had on our end with them

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