Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
An entirely unique Disney experience for guests to enjoy just west of Disney’s Animal Kingdom Theme Park. It’s the thrill of staying at a wildlife reserve with animals grazing just beyond their balcony. Rejuvenate both body and spirit in luxurious surroundings while sharing the grandeur of the African wilderness. The beauty of the savanna, the rhythm of tribal drums, exquisite cuisine in lush settings and the lure of authentic African treasures all come together to celebrate the beauty and wonder of this vast and untamed continent.
Resort type:
Deluxe
Check in
3 p.m.
Check out
11 a.m.
Rooms
1293
Inclusions
- Guests Magicband or Card allow guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 2 queen beds, or 1 king bed
- Views of Rooftop or Parking area
- No more than 4 guests in the room
- 2 queen beds, or 1 king bed
- Views of Rooftop or Parking area
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority.
King bedded rooms allow a maximum of 3 people.
- 2 queen beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 4 adults
- 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority.
- 2 queen beds
- View of one of the Savannahs at Disney's Animal Kingdom Lodge
- No more than 4 guests in the room
- 2 queen beds
- View of one of the Savannahs at Disney's Animal Kingdom Lodge
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority.
.
Amenities
Exterior
Lobby
Uzima Pool
Jiko - Dining Area
Giraffe
Location
Reviews
TripAdvisor Traveler Rating
Disappointing
Ryan M (Cape Coral, FL) on Mar 22, 2025
I’m not quite sure where to start with my stay in Club Level at The Animal Kingdom Lodge Jambo House. Issues started on arrival. Pulling up to main entrance I had to go flag someone down to help with lug...gage, and then had to put it all on the cart myself while the “bell person” stood there talking to someone. We elected to self park so I took the car while my wife with 2 children under 7 and a 1year old in stroller went in with the luggage. The “bell person” left he alone with the luggage cart saying “I can’t go any further” and stood there waiting for a tip after not helping load the cart or bring it inside. So my wife was left to try and push the loaded cart into the resort with the children. Once inside she had to push the cart, along with stroller and the 2 children not in the stroller (1yo in stroller) over to the luggage stand in the lobby. While she was inline someone from concierge/club level came over (Jack) and said he was waiting for us, he was very dismissive and seemed uncomfortable when was asked to have someone help get the bags to our room since the room was already ready. At this point I came in from parking and met him, he was frazzled and seemed rushed. We were given a very quick talk about he hotel and told your room is on the 4th floor, club is in the 6th and he left us with bell services to get our luggage to the room. When we got out our Savanah view room, it was a room for 4 people, not the 5 we had. We had to rearrange furniture to be able to fit our baby’s portable crib in the room. Fortunately we are still able to use a portable crib if not we would be left without a bed for one of us. We then went to explore the club lounge. Once we got there Jack was at the desk and rushed us into the area offered a drink and then disappeared for an extended time. When he eventually did come back we asked for assistance with something, he said he would take care of it and he never came back. When we did see him again when leaving he was playing on his computer and talking to a colleague. We found the lounge poorly staffed and offerings limited. We have a son with an anaphylactic allergy to Peanuts, Tree nuts and Sesame. On the buffet there were cut peanut butter unusable, exposed nuts and sesame. This was not an issue at the Polynesian Club we had just come from as their uncrustsbles were left sealed. We searched in vain from someone to talk to about allergies when we finally did find someone they were dismissive of his allergies and when we voiced concerned that the tongs for food had been used for uncrustsbles and other items had caused caused cross contamination he said they are just uncrustsbles, unaware they have peanut butter. He eventually went into the back and brought out some fruit and turkey pinwheel slices, but this did take a while. We then left and went to explore the resort and pools. At the pool nearly every towel we opened was dirty or stained. The evening service in the lounge was not much better. We did have 2 staff that were very helpful. However the food offerings were again not safe. When we stayed at the Polynesian earlier in our stay they were extremely accommodating and offered to order us items off the allergy menu from another kitchen. We returned for the desert service and were at least happy to see they did offer Mickey bars which are safe, but when speaking to the staff, Francisco specifically, was rude about our allergy concerns for baked goods and made our son feel like an outsider. We found we had to track employees down to get any alcoholic drinks and they seemed bothered by any requests from any guests. Again Francisco specifically. This again was not the case with the Polynesian as they were extremely helpful and accommodating. We were also disappointed as even with a Savanah view we did not see any animals from our view. We were told the animals were over at the DVC Savanah mainly now. Breakfast was no better for us as most times had nuts in them, even the granola for yougourt was just mixed nuts. I am sad to say after this experience we will not return and as travel agents can not recommended this property to any clients either. Even little things like the scavenger hunt for the character cut out have prizes for children at other resorts even if it’s something as simple as Mickey stickers, however when I mentioned something, the employee in the Simba Clubhouse said your prize is the button. It’s scary to me that our food option and tastes at an Hampton Inn free breakfast are better then a Disney World 5 Star Resort Club Level. We had some excellent service and food at other resorts but Animal Kingdom Savanah View Club Level ranks lower than a Disney Value resort, as we have had better luck there.
Hotel and restaurants average. The bar was the best outlet. Very nice and helpful staff and everyone was friendly.
joshbrowncompany (Brookhaven, Georgia) on Feb 19, 2025
Average experience at best. Only two restaurants and very expensive buffet only options for adults. $44++for breakfast and $56++ for dinner. Food was good quality, not great. Mara cafeteria was a mob scene..., slow, very little selection. Coffee was $5 a cup and nothing available in the lobby, you had to wade into the Mara mob scene just to buy a self serve cup for $5 ?? They had another restaurant across the hall that only served dinner, but getting reservations at these restaurants was practically impossible.
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