Active Advisories
From Monday, July 29 through the end of September, the Everything POP Food Court will be under refurbishment. During this time, guests are requested to use mobile order in the My Disney Experience app to order food and drinks.
Guests should please be prepared to utilize alternate entrances to the food court. Dining room seating may be limited.
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After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Guests will be transported back in time to visit decades of the 20th century. From jukeboxes, bowling pins and 8 track tapes to laptops and cell phones, the memorabilia, crazes and catch phrases that defined the 1950s-1990s surround you at this resort. Each building is a larger than life time capsule of pop culture which will take them on a trip down memory lane.
Check in
3 p.m.
Check out
11 a.m.
Rooms
2880
Inclusions
- Guests MagicBand or Card to the world room card allow guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 1 king bed, or 1 queen bed, and 1 murphy bed, or 2 double beds
- Views of Courtyard, Pool or Parking Area
- No more than 4 guests in the room
- 1 king bed, or 1 queen bed, and 1 murphy bed, or 2 double beds
- Views of Courtyard, Pool or Parking Area
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Fridges can be provided on a 'request basis only' and will be based on need priority.
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib.Please contact WestJet Vacations at 1-877-737-7001 to book.
- 1 king bed, or 1 queen bed, and 1 murphy bed, or 2 double beds
- Views of Courtyard or Landscaping
- No more than 4 guests in the room
- 1 king bed, or 1 queen bed, and 1 murphy bed, or 2 double beds
- Views of Courtyard or Landscaping
- No more than 4 guests in the room
- Smoke-free
- Rooms are in close proximity to feature pool and main building which contains the food court
- A/C
- Alarm clock
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Fridges can be provided on a 'request basis only' and will be based on need priority.
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib.Please contact WestJet Vacations at 1-877-737-7001 to book.
Amenities
Resort Entrance
Foosball
Lobby
Everything Pop
Everything Pop
Location
Reviews
TripAdvisor Traveler Rating
Pop Century Hotel, Orlando…July 2024
trixi22 (wishaw, scotland) on Aug 03, 2024
We spent a week here in July along with 12 other family members. Arriving in the middle of a storm, wasn’t the best and the reception was full of wet guests and a bit of confusion! Check in was hectic with rooms not ready but it was soon rectified and we received our keys. The rooms themselves are fab. We stayed in the 60s building and they are clean & spacious enough for two adults and two children. The resort itself is fab…we ate breakfast every morning and there is a range of food. Expensive although convenient before heading to the parks. Used both the skyline and buses all ran efficiently with no problems. Used the pool every night opened until 11pm with life guards constantly on guard. Also used the laundry $3.50 for the machine and dryer, $1 for powder safe to leave your clothes and come back to collect took about an hour to wash and dry. Check out very easy with everything linked to the app. Would defo recommend and can’t wait to return
Pleasant hotel, poor customer service
ceejay2331 (West Orange, New Jersey) on Jul 29, 2024
The hotel was perfectly pleasant, clean and comfortable rooms, loved being near the Skyliner. If I were reviewing solely on that, I would have given it 5 stars, but our experience was really marred by what I would call shockingly bad customer service. On the less consequential side, we were given wrong information multiple times. For one example, a front desk clerk advised us to “be sure to reserve our Minnie Van the night before” because it might be harder to get one in the morning. Spoiler: you can’t reserve Minnie Vans for future use. Not a huge deal but something basic she should have known. There were several incidents like that involving timing of the outdoor movie showing, breakfast hours, rope drop. Basic stuff that was just wrong. On the more serious end, on the day of departure, the sidewalk in front of our rooms had patches of water. While there were cones placed further down the sidewalk, they were not in front of our room. The cones did not block the sidewalk and were not placed around the wet spots. I slipped on one of the wet spots immediately after leaving my room and fell, hurting my knee and one hand. So accidents happen, right? But because I needed to ice my knee, we needed an extra 20 min or so to finish packing and check out. When I called the front desk, she wanted to know if I needed medical attention, which was nice, but all I wanted was a littleextra checkout time. She told me a manager would call me because “we need to fill out an incident report.” But no manager called, not even to see if I was okay, which is just really bad customer service. And not only did they not check in, but a manager from housekeeping came by to rush us out 20 min *before* checkout time. When we explained to him that I was injured, since he had clearly not been notified, he complained that it would be challenging for him to update the system with that information. I suppose they were hoping to avoid a lawsuit by pretending it didn’t happen, but they knew their workers had witnessed the incident (they came over to help me up, to their credit), so it’s kind of a stupid strategy. I’m not a litigious person, but not getting ANY acknowledgment at all made me think about it. As a business journalist, I write about customer service all the time, I know the best way to leave a positive impression is to go out of your way to “delight the customer” and certainly with Disney, I expect much better. Walt would not be proud.
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