TripAdvisor Traveler Rating

Everything was great! Our one bit of advice is to warn visitors on how spicy the Tom yum soup is or give option to make mild spice. The red peppers were too spicy ??? The sushi was good as was the pad Tha...i and the rice with prawns dishes. The desserts were good. Thank you for a Lovely dinner.

Food was delicious. I had the sope, tacos & chocolate churro. My family got something different but they also really enjoyed their foods. Drinks were delicious. And the waiters were really friendly. Armand...o, was very attentive and made sure we were well taken care of.

After a room mix up, we got a room upgrade. Studio Villas DO NOT have 2 beds in them. Even though booking through Red Tag that was an option, I requested two beds. Then was told none of the studio villas h...ave two beds and I had to pay for an upgrade for two beds. Worked out we got closer to the common pool area and buffet anyway. Beds are a little hard, but still comfortable. Air conditioning in rooms works fabulous, almost too cold. Could have been better explained or given a map of the resort as it has so much more to offer than we originally knew about until other guests told us. Rooftop saltwater pool was amazing! Security on site, so felt safe. Beach is small & crowded and vendors meet you as you go down steps to the beach. Water was rough and waves were larger so not great for swimming/snorkelling. Great a la cartes (Italian one with server Ismael was amazing). Great service at the bars and buffets. Super clean resort, I don’t know if I saw one piece of garbage anywhere. They’re always cleaning! Friendly staff, always greeting you. Safe was there but was locked so we didn’t use it, but also didn’t feel the need to. Fridge was empty upon arrival but was stocked the first day with beer, soft drinks, water, chips and chocolate bars. Tennis courts are huge. There was karaoke, night shows, ping pong and corn hole all day every day, aqua fitness, kids games, water volleyball, etc. always something happening! Wifi is good throughout resort for the most part.

The serving staff in the restaurants and bars are amazing. The food in the restaurants is really top notch. The rooms are a little old but I expected that and was not bothered by it. Having 3 pools is nic...e but there really isn’t enough shade and most of the good seats get taken really early in the morning. I’ve been to this resort 3 times so I obviously like it but the nightly entertainment could be better, it would have been nice to be able to dance. A special shout out the the staff at the Mexican restaurant. Jaime Oscar Ricardo Kevin Horacio Pedro

I was so impressed with our visit to the Italian restaurant. Our waiter Ismael was so accommodating and friendly when our teenage son realized he ordered something for a main course that he didn’t actually... want. He immediately helped us and was so kind a through it.