Dreams Riviera Cancun Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.4
  • Rooms 4.5
  • Service 4.5
  • Value 4.2

13262 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent

Peyton D on May 10, 2025

This resort is absolutely amazing. I booked for my wedding here and had nothing short of a great experience. After a few bumps in the road regarding wedding planning and coordinators, the resort went above... and beyond to make sure my day was so special. Fernanda was absolutely awesome, not to mention David, our server for our cocktail hour and reception never let me drink get warm! I always had a fresh drink in hand and David made sure we were taken care of. Besides the wedding, all of the staff, especially the entertainment staff Antonio and Mauricio, went above and beyond to make my guests and myself feel welcome at the resort. I cannot say enough good things about our stay! Well done, Dreams!!!!

TripAdvisor users rated this property 5 out of 5

Excellent service!!

Joseph S on May 10, 2025

Antonio was amazing!!! He helped make our experience at Dreams resort amazing. Antonio was always cheerful and helpful. Whenever we had a question he would always answer it with his honest and thoughtful w...ords. We would be walking around and he would say hi with my personal name. Cheers to him.

TripAdvisor users rated this property 5 out of 5

Great place for all inclusive hotel. Wonderful pool.

Nati I on May 09, 2025

Beautiful hotel with amazing beautiful big pool with view to the ocean. Great service ; willing to help anytime of the day or night. Different stile of restaurants so it easy to find what do you like. The ...food is good but don’t waste your time on the desserts. Good place with young kids.

TripAdvisor users rated this property 3 out of 5

Excellent service, food is meh

maegan t on May 08, 2025

The resort is gorgeous, the staff is absolutely wonderful but the food is honestly lacking. The buffet is underwhelming, we visited each day for breakfast. The sit down options served us cold food each din...ner. The rooms lack dressers or drawers which is so odd for a family resort. The room is "open" so there is a lack of privacy.

TripAdvisor users rated this property 5 out of 5

Wonderful family vacation at Dreams Riveria Cancun

Ty M on May 08, 2025

Wonderful vacation at Dreams Riveria Cancun! Beautiful resort that was everything we were looking for and more. We traveled outside the US for the first time with our toddler. She loved the slides, pools, ...and ice cream! Such a fun family vacation. Very pleased and loved our experience!

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