Active Advisories
A second phase of room renovations will commence at Iberostar Selection Paraiso Lindo on August 25, 2024 with an expected completion date of December 1, 2024. Hotel services will not be affected during this time.
All efforts will be made to minimize impact to guests during this time.
Overview
Iberostar Selection Paraiso Lindo wows its guests with its stunning Mexican-style architecture and decor, including tall metal palm trees with coconut lanterns in the lobby, a reception desk with a backdrop of an altar of a Spanish church, and the ceiling of the Sistine Chapel in one of the resort's best restaurants, El Museo.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
448
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 2 double beds, or 1 king bed
- Garden view or Jungle view
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Preferential room location
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Microwave
- Connecting rooms
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- 2 double beds, or 1 king bed
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
Amenities
Aerial
Beach
Beach
Lobby
Pool
Kids Pool
Aqua Fun
Spa Pool
Fitness Centre
Location
Reviews
TripAdvisor Traveler Rating
Relentless Iberostar Club Staff
Lauren M on Nov 13, 2024
This September, we had chosen to go to Iberostar Paraiso Lindo through WestJet Vacations. We had chosen this resort as we had been in 2018 prior, had a fantastic time and now travelling with an infant we wanted to go somewhere that was known and that we were assured we would like. However, this was not entirely the case. I will state first and foremost that the resort itself is still lovely. The rooms, the pools, lazy river, restaurants, grounds...all of that was still wonderful. But the staff there made it difficult to fully appreciate everything. The staff members running the Iberostar Club, the program where they try to meet with you to "upgrade" your travel the next time, were relentless. Right as soon as you check in, outside the buffet, bugging you at the pools. They had phoned the room at least 2-3 times a day and would not take no for an answer. With us trying to have an infant sleep, this was not great. These same people were also the ones you talked to for any reservations. We felt trapped and at the whim of these people constantly bombarding us. It became a game of the best way to dodge the workers there, as we knew we'd have to tell them for the umpteenth time that we didn't want to do it. It was exhausting and nothing like we'd ever experienced before. We know they're all just doing their jobs and we can't fault them for it, as it's their managers pushing it on us and them. But still. Because we had the wonderful luck of being down there during Hurricane Helene, the beaches were closed until the second last day of our trip and the pools were closed for the first two days. The staff informed everyone that because of the weather, they were giving away spa discounts to those interested because we couldn't do much else. When we went to the spa to inquire, they informed us that the discount was only applicable if we listened to their Iberostar Club presentation. Again, no one said anything about that prior. It ended up feeling like we were taking our vacation at a used car sales lot. When we booked the flight through our travel agent, the resort had a promotion through WestJet Vacations of a $600USD credit per room to be used on-site. This was not true at all. Everything was guarded behind their sales pitches but nothing came close to the previously advertised $600USD per room. This was a disappointment as it was clearly on our booking information with no note of saying "if you attend AB and C." This whole trip was a bit of a disappointment because of these things and we would definitely second guess travelling to Iberostar the next time we crave a Mexican vacation.
Genuine kindness and caring
Sharon and Dave B on Nov 10, 2024
We travelled to Mexico with our daughter and her 2 sons in Nov 2024. Before we left home ,we discovered that our 9 month old grandson had numerous food allergies. Our daughter , his mother,was very nervous about the food for him at a large all inclusive resort. After we arrived we came upon your food staff members ,Itzel, Maria and Daniel. All 3 of them worked in the main buffet. They were incredibly caring and helpful in getting our grandson food that was safe for him to eat. Every time we were at the buffet ,special food was prepared for him. It took so much stress away from a fantastic trip. Please let all 3 of them know how great they were. Your company is fortunate to have these kind of caring people in your organization. Thank you so much.
Vacation Offers
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