Overview
The Iberostar Selection Paraiso Maya Suites resort is located on a beautiful white sandy beach in Playa Paraíso, between Cancun and Playa del Carmen in the Riviera Maya section of Mexico. This all-suites hotel is surrounded by gardens and Mayan architecture. The lobby bar is a replica of Chichen-Itza pyramid!
Exchange Privileges: Guests may access the services and facilities of the Iberostar Selection Paraiso Lindo, Iberostar Waves Paraiso Beach, Iberostar Waves Paraiso Del Mar, Iberostar Waves Tucan, Iberostar Waves Quetzal and Iberostar Waves Cozumel (transportation not included - without charge (09:00 to 18:00 hrs*)
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
434
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Living room
- Sofa
- Sitting or Living Area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Living room
- These rooms are situated closer to the beach with a slightly larger room
- Sitting or Living Area
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Microwave
- Connecting rooms
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 2 double beds, or 1 king bed
- No more than 4 guests in the room
- 2 double beds, or 1 king bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Coffee maker
- Mini-bar
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Room service
- Safe
- TV
- Balcony or terrace
Amenities
Beach
Beach
Lobby
Pool
Kids Pool
Cafe
El Rancho
La Marina
El Tapatío
Location
Reviews
TripAdvisor Traveler Rating
Do not stay at Lindo!!!
ccurley2022 (Leland, North Carolina) on Dec 13, 2024
My daughter and her fiancee had wanted to have their wedding at Iberostar Riviera Maya Mexico. For several years they have gone there and stayed at the Grand. On December 3, 2024 Thirty five of us flew out and stayed at the Lindo level. We had two small children with us so we could not stay at the Grand. In booking a room for the family of four they assured me that it would be big enough for two adults and two six year old boys. When we arrived the room they assigned had two double beds and was not sufficient for a family of four. When we spoke to someone at the desk they said if they wanted a bigger room it would be an additional charge of $600.00. The reservation desk said there was nothing they could do and the makeup of the room should have been explained to me when I reserved the room. Needless to say I did not agree. In addition, another guest that was checking in at the desk was told that he had requested an up grade and that he needed to pay another $500.00. When I asked what the up grade was they could not tell me. He refused the up grade as he was single and not sharing the room with anyone. That night his bathroom overflowed with water because the shower drain did not drain. After two nights of calling the front desk it was finally fixed. The next day his toilet didn't flush. It took two calls to the desk to get that fixed as well. I found out later that another guest had used sheets on her bed as a temporary tattoo was on the sheet and she hadn't even slept in the bed. Finally, don't sit on the stools at the Star cafe before checking the wooden boards. Many of them are loose and not bolted down. They are an accident waiting to happen. I can honestly say that I would never return to Lindo nor would I ever recommend anyone to stay there. The facility is not in good condition although esthetically it looks fine. The problem with being up charged and the condition of the rooms is not something to look forward to on a vacation. As far as the wedding, bartenders, waiters, and waitresses they were great.
Disappointment all inclusive experience
Rayan M on Dec 12, 2024
1. Slow Room Service: The service was incredibly slow, leaving us frustrated multiple times during our stay. 2. Poor App Functionality: We were asked to use the hotel’s app to communicate requests, but many essential items (like room service options) were missing from it. 3. Inconsistent Beverage Policy: Despite having a specific beer in my mini-fridge and the hotel stating I had access to it, I was refused when requesting more. To make matters worse, I was told to exchange it with another item in my fridge. Isn’t this supposed to be all-inclusive? 4. Faulty Room Features: The toilet door scraped against the floor and made loud noises, waking my children at night. The room also smelled of humidity, and despite trying to manage this with the AC, the cleaning staff would turn it off after leaving. 5. No Bottled Water: Shockingly, bottled water was not included and had to be purchased at an outrageous $10 for 750ml. For an all-inclusive resort, this was unacceptable. 6. High Markup on Items: Everything available for purchase was overpriced, often by 10x, including essentials for kids. 7. Ants on the Buffet: We found ants on the breakfast buffet one morning—completely unacceptable for any hotel. 8. Unusable Pool: The swimming pool was freezing, making it unenjoyable and causing my kids to get sick for the remainder of the trip. 9. Limited In-Room Drinks: Despite the all-inclusive promise, we were not allowed to have bottled drinks in our room, only glasses served at the bar. While the hotel’s visual appeal is commendable, the lack of basic amenities, poor service, and impractical policies made this an unsatisfactory stay. I would not recommend this hotel to families or anyone looking for a true all-inclusive experience.
Vacation Offers
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Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.
Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata
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