Overview
The Kona Kai Resort & Spa welcomes you to modern luxury. Guests can take in the views of San Diego bay from their oversized balconies or enjoy some local flavours from the Vessel Restaurant + Bar or a drink from the Tiki Bar. Whether you are looking for a private beach or a pool to dip your toes, they've got you covered.
Resort fees include
- Wi-Fi access
- Access to complimentary cruiser bikes
- Daily fitness classes
- Private beach access
- Beach cabana access
- Nightly bonfires
- Pool towel service
- Fitness Center and locker room
- Assorted lawn games
Check in
4:00 p.m.
Check out
11:00 a.m.
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Connecting rooms available (subject to availability)
- Mini-bar
- Marble bath with rain fall shower head
Amenities
Aerial View of Kona Kai on Shelter Island
Lobby
Pool View
Pool
Private Beach
Bar
Cabana Tiki Bar
Marina
Walkway
Vessel patio
Vessel
Spa Terre
Spa Terre
Location
Reviews
TripAdvisor Traveler Rating
Nice looking place, but some things fall short.
Rocio G on Dec 21, 2024
First floor room, Nice hotel, loved the warm pools, and fire pits. Hotel looks really nice overall. Unsure if there's an elevator as we had a first floor room but noticed 2 sets on stairs in our general area in building 1. What i liked about my room was the ease of access to things like multiple entries / exits to get to areas of the hotel. I wish that you couldve adjust the shower head. It was pointing straight down and felt very close to the shower shelf. The restaurant only had 1 server each time I went. My first visit my lemonade had a tiny bug. The second visit, my lemonade was served in a cracked glass. Both times food was barely warm to cold. Didn't mention it to the servers since it it seemed like they were understaffed and food took a while to get. You can hear everyone talking in the hallway of your room and if you have people in the floor upstairs, you can hear every step they take. Luckily we were tired and we're heavy sleepers during our vacation. The outlets on the lamps are really close to the bottom of the lamp so if you have a charger cube it does not fit.
Bad service that significantly impacted the experience.
Peggy L on Dec 19, 2024
I recently booked a package through Costco that included tickets, a hotel stay, and a car rental. While I was initially excited about this trip, I encountered a frustrating issue that significantly impacted my experience. Upon checking out, I was informed by the front desk that parking fees were being charged, despite there being no prior notice about this additional cost. The lack of transparency regarding these fees is disappointing. Furthermore, we did not use the hotel’s parking facilities, as parking in the surrounding area was more convenient and accessible for us. Despite this, I was charged $25 per day. The fact that these charges were applied without prior notice and without us utilizing the parking service is unacceptable. It created unnecessary inconvenience and frustration. In addition, the service provided by the front desk staff was unprofessional and insufficient. The representative I interacted with seemed dismissive and unhelpful, leaving me with the impression that the situation was handled in a tricky and dishonest manner. This level of service is not what I expect from a hotel partnered with Costco. Because of this experience, I cannot recommend this hotel to others. I kindly request a review of these parking charges and a resolution to this issue. I look forward to hearing back from you soon.
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