Kona Kai Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

2743 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great Customer Service and location

varun t on Dec 11, 2024

Clean Rooms. Great hospitality. Management upgraded us from a junior suite because of our anniversary with out asking. Friendly and readily available staff to help with questions or concerns. Good parking availability. Good location with in 20 min of multiple must visit destinations.

TripAdvisor users rated this property 4 out of 5

Mostly great experience

Kristen M on Dec 09, 2024

Nice hotel, nice rooms. Booked a king but ended up with 2 queen beds which was a bummer but not the end of the world. Staff very nice. Very nice bathrooms in the room. Nice pools. My only complaint other than the bed situation would be the very expensive parking. This hotel is not in the middle of the city

TripAdvisor users rated this property 5 out of 5

Review

Dennis L on Dec 09, 2024

Beds were very comfortable; Staff- Friendly, Service oriented & the restaurant food was Awesome- NOT what we expected from a Hotel!! Gorgeous water views from all aspects of the property especially the restaurant. Great marina side walk.

TripAdvisor users rated this property 2 out of 5

It was just ok, which was a huge letdown

B H on Dec 07, 2024

Gorgeous hotel, but staff lacks commitment to excellence. My safety felt compromised when my room was entered without notice or announcement and my keys continued to expire (not deactivate) so I kept getting them remade. I had apologies given but no real effort made to make any of it right for the rest of my stay. Depending on the day, the restaurant is extremely slow during lunch so don’t go if you’re in a time crunch.

TripAdvisor users rated this property 5 out of 5

I will come back to this resort

GrandTour66117590118 on Dec 06, 2024

Great resort, very clean, staff are phenomenal!! The views from the hotel is priceless. Very quiet neighborhood and close enough to get to downtown or Coronado island. The nighttime firepits so relaxing to enjoy, gym.is great. Resort is 15 minutes to the airport and I took a taxi.

View All