Overview
Immerse yourself into our relaxed West Coast luxury at The Fairmont Waterfront. The hotel is in an urban retreat with elegant accommodation, state-of-the-art (and recently renovated) meeting facilities and breathtaking views of Vancouver's harbour, North Shore Mountains and the sparkling city skyline. Guests can enjoy a taste of local flavour in ARC restaurant and bar, visit the hotel's rooftop garden and honeybee apiary to discover where the restaurant's fresh herbs and honey are sourced from, and then take advantage of the complimentary health club and outdoor heated pool overlooking the harbour. This modern hotel boasts the best location in the city, nestled on Vancouver’s harbour and directly connected to the onsite Vancouver Convention Centre and offers delegates door to door service to the airport via Skytrain (rapid transit). Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver.
Check in
4 p.m.
Check out
12 p.m.
Rooms
489
Inclusions
Rooms
Amenities
Location
Reviews
Ultra rude front desk and customer unfriendly policies
Skyler S on Dec 20, 2024
My airline canceled my flight to Canada at the last minute, effectively canceling my trip. I contacted the hotel about whether anything could be done. The front desk staff was insanely rude and told me with a pretty condescending voice that: - There would be no refunds as I prepaid for the room, even though I will not be able to stay in it due to reasons beyond my control - They will not accommodate a credit or transfer to another hotel in the same chain. - They will only allow rebooking the room at the same hotel if I was to tell them the new dates before the checkin date (which was the day I contacted them) of equal or lesser value They offered no sympathy for a family that just had their Christmas vacation ruined for something completely out of their control. I would really expect better out of such a highly ranked hotel. I'm out 1000$ for a hotel that I'm not even going to be able to stay at.
Spectacular view of the mountains and ocean.
Sandra A on Dec 13, 2024
Our room at the Fairmount Waterfront was very clean and the view was spectacular. Room service was delicious and timely. It was wonderful to walk along the boardwalk to visit the local holiday market and sights. The nearby train was a great way to get to BC Place.
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