TripAdvisor Traveler Rating

After spending 2 fantastic days on the Rocky Mountaineer from Jasper to Vancouver we caught the ferry across to Vancouver island where we were staying at the Inn at Laurel Point. It's a great hotel where w...e had rooms that overlooked the bay so that we could view all the sailings in and out of the harbour. The rooms were of a great size and the staff couldn't have been more friendly and helpful, it made for a remarkable stay. To cap it off the day before we left we saw three Sea Otters on the boardwalk outside the hotel.

When making the booking I chose one of the larger rooms as our stay was the last 2 nights of an extended family vacation. I assumed that at a price of over $300 US plus tax that the accommodations whole be... 4+ star. It wasn’t as that room was circa 1970.

The hotel staff, grounds, view, lobby, restaurant are all utterly beautiful. The problem comes in the room and even hallways. We stayed 1 night, for a special occasion and the rooms require a MAJOR update/...overhaul. Spending $500+/night, and getting a room that is so outdated, is unacceptable and certainly kills the romance. The Bathroom was really old/nasty/dirty. Popcorn ceiling, old worn out furniture, & carpets. When you roll up, it gives the feeling of luxury and elegance, until you get into the room. Then, it feels like a Motel 6. Some investment in this area would bring this hotel to one of the best in Victoria.

The hotel is located near the sea with great view. Spacious rooms and a delicious restaurant called the Aura. However, the most scenery place is the ballroom with astonishing view but always reserved to e...ither weddings or business meetings. So, you cannot enjoy having a meal with a marvelous view if you have come privately. Our room was located on the ground floor with a very little view unfortunately. Although we mentioned the importance of the view to us, could not get a satisfactory answer. Moreover this ground floor rooms open to the garden but they do not have a splatter. Our toom did not have an A/C but an ancient verison of a fan working with a lot of noise.

As always, this is a magical place. The rooms and views are gorgeous, the service impecable, and the team friendly, professional and helpful. It’s walking distance from much of what Victoria had to offer, ...yet it seems set apart as if an oasis.