Overview
Set on the former royal estate of Princess Victoria Kaiulani, this resort has captured the warmth of a true Hawaiian home. A garden oasis in the heart of Waikiki and only a crosswalk away from Waikiki beach.
Resort fees include
- Wifi premium access in guest rooms and public areas.
- MiFi rental – unlimited high-speed wireless on island. Complimentary rental of 1 MiFi per room per stay, rental available at hotel front desk.
- Complimentary one day rental of GoPro Camera, one per room per stay, available a hotel front desk.
- Complimentary surfboard storage, available at the pool services desk.
- Aquasize Water Aerobic classes, reservations required.
- Beach Front Yoga and Yoga Nidra Meditation, reservations required.
- Daily cultural activities including lei making, ukulele lessons, hula lessons and historic tours. Reservations required.
Check in
3 p.m.
Check out
11 a.m.
Rooms
1140
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Pool view
- Maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Lanai
- Mini fridge
- Ice bucket
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- TV
- Video check-out
- Complimentary toiletries
- 1 king bed, or 2 double beds
- City view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- City view
- Ainahau tower
- Maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Lanai
- Mini fridge
- Seating area
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- TV
- Video check-out
- Complimentary toiletries
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Ainahau tower
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Lanai
- Mini fridge
- Ice bucket
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- TV
- Video check-out
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Ainahau tower
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- TV
- Video check-out
- Complimentary toiletries
Amenities
Exterior
Cabanas
Courtyard
Dining area
Gym
Pool
Lobby
Location
Reviews
TripAdvisor Traveler Rating
Great hotel/not great elevator
Leanne P (New Ipswich, New Hampshire) on Jan 04, 2025
This hotel is perfect in relation to Waikiki beach. Walking distance is so close to the beach, stores, restaurants and the international market, the hotel is incredibly clean, the staff is amazing always polite and friendly at every point of service. Everything about this hotel is perfect. Except the elevators in the tower. Steer away from staying on that side. The elevators take forever to either go up or down because they aren’t working and apparently been being “worked on” for months and because of this everyone will climb into the same one to get to the level they are going to and it can be quite claustrophobic (I’m not exaggerating). We probably lost half a day waiting for it to come either up stairs or down in the week we were there. Otherwise, amazing hotel and people
We Will Not Be Back
ClarkKent9 (Vancouver BC) on Jan 03, 2025
We had high hope for the Sheraton Princess Kaiulani. The new renovated rooms that we saw on Marriott.com really caught our attention, and so 6 months prior to arrival, we booked a high floor, ocean view king room in the Ainahau tower. We arrived and were assigned a room on the 22nd floor (out of 29 floors). Ok, maybe this is a higher floor. We were both so excited to see the views that we saw on line, but instead our room looked out over a building that is under construction and the Hyatt across the street. Could we see the ocean, sure, but this was not a full ocean view. Front desk said they were sorry.... During our stay the elevators in the Ainahau tower were hit and miss (mostly miss). Some days they even had signs up inviting guests to use the service elevators. Not something you would expect from a Sheraton. The room renovations looked nice at first, but when you looked very closely, a lot of items had been missed. Do not expect good wifi in the room. The front desk agent told us that they have complaints all the time. Day 8 of our 12 night stay, we were kept up all night by the door lock making a "beeping" sound every 15 seconds. We spoke to the desk, who offered us a free drink and took our resort fee off for 2 nights. That afternoon all the door locks on our floor started "beeping". The front desk offered us to move rooms but since we had been in the room for 8 nights, we did not want to pack up and move. So they offered us a $100 dinner credit. At checkout, I mentioned that this might have been the worst hotel stay I have had in a long time (I stay in hotels about 90 nights a year), and we would most likely not come back. That was met with total indifference. One tip - you can rent beach chairs from the pool.
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