Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Amenities
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Carvao
El Manglar
Golf
Location
Reviews
TripAdvisor Traveler Rating
Had a great time.
Go N (Toronto, Canada) on Dec 21, 2024
Stayed at Sunrise which is one of the three resorts at Moon Palace. Staff is amazing and very helpful. Lobby is so huge. Room is very comfortable with lots of towels and lots of pops and alcoholic drinks. Great pastries, pizzas, ribs and hamburgers during the day. (Great cheese tarts). MOMO the Asian restaurant is entertaining but food is not great. Steak at Palapa is really good. Pool is great and well maintained but water a bit cold. Gym is just ok. Overall had a great time and again a big thank you to the staff.
Happy Birthday ??
Antonio S on Dec 21, 2024
I have been coming for many years, always is a plus 5 start. Excellent food, good service in the restaurant except Habibi for breakfast , good food but service not the best as I have seen before. Nayeli in the Mexican restaurant at Nizuc made our night. Men food super excellent ?????????? Tratoria boom good as always. The steak house food very good, service not as other time. Jade I loved but they have small snafu with the orders. Maria de Jesus in the Pizza place at Grand Moon above and beyond on her service Lot of activities, thank to Luis and Charlie at the Gym on sunrise. Good environment and music. Gym at Grand moon also good. To the team of Diamond at the pool- Sunrise ????thank you. Specially to my old friend for more than 20 years Lizbeth. Isaac did the 1000 percent over in get my request. The Diamond team at unique boom wonderful to, special thank to Elsie. ???? the DJ at Unique need an d special mention ?. I have a new good friends on the sale department Eduardo Ruiz, ?? Eric and Luis, Roxane and Patty. In general 95 percent happy I will be coming back on May 2025 But boom , thanks, amazing job from my concierge Celic, you really keep everything in perfect Harmony. We want you again in May 2025 ??????????????????????????? That is way I always choose Mexico ???????????? for vacation, the people are the best. Merry Christmas everybody ??
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