Moon Palace Cancun
Chetumal Cancun 5.0
Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Honeymoon Suite ammenities include;
- Private beach lounge chair area with waiter service.
- Welcome bottle of wine.
- Liquor dispenser with premium, upgraded brands of liquor.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
- Children ages: 4 to 17
Type | Amenities | |
---|---|---|
Columpios | Bar, Pool bar | |
Lounge Bar | Bar, Lounge | Live music |
Lobby Bar | Bar, Lobby bar | |
Pool Bar | Bar | |
Noir Nightclub | Nightclub | Dance floor, Live DJs |
Columpios | ||
Type | Bar, Pool bar | |
Amenities | ||
Lounge Bar | ||
Type | Bar, Lounge | |
Amenities | Live music | |
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | ||
Pool Bar | ||
Type | Bar | |
Amenities | ||
Noir Nightclub | ||
Type | Nightclub | |
Amenities | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
Carvao | Buffet | Brazilian | Dinner | Dress code |
Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
Lobby Bar | Snack bar | International | Snacks | |
La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
MoMo | À la carte | Asian | Dinner | Dress code |
Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
El Caribeno | À la carte | Caribbean | Dinner | Dress code |
La Trattoria | À la carte | International | Dinner | Dress code |
Agra | À la carte | Indian | Dinner | Dress code |
El Manglar | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Carvao | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Brazilian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Los Caporales | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Breakfast, Dinner | |||
Additional Information | Dress code | |||
Palapa Delfines | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch, Snacks | |||
Additional Information | ||||
Palapa Pelicanos | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner, Lunch, Snacks | |||
Additional Information | ||||
Sweet & Coffee | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | Snacks | |||
Additional Information | ||||
Lobby Bar | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | Snacks | |||
Additional Information | ||||
La Gondola | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International, Italian | |||
Open for | Breakfast, Dinner | |||
Additional Information | This restaurant provides both buffet and à la carte dining | |||
MoMo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Bugambilias | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Palapa Fragata | ||||
Type of restaurant | Buffet | |||
Type of cuisine | Seafood | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
Palapa Barracuda | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Pool Bar Columpios | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner, Lunch | |||
Additional Information | ||||
El Caribeno | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
La Trattoria | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Agra | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Indian | |||
Open for | Dinner | |||
Additional Information | Dress code |
- Rooms: 2058
- Property view .
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Carvao
El Manglar
Golf
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Amazing Vacation at the Moon Palace Cancun
Nancy K on Jan 02, 2025
We stayed at the Moon Palace Nizuc the first week of December 2024. What a wonderful difference from our time here last year. Isabel Sennrich was our Diamond Concierge and worked with us weeks before our a...rrival to be sure our stay was exceptional. She did double duty since we brought our cousins on their first visit to Cancun, and we really wanted everything to be perfect. We always stay at the Nizuc, and we enjoyed a great ocean view in our rooms in the Cocodrilo. David did a wonderful job keeping our room clean for us. Our stay was made great by some of the amazing staff throughout the resort. Most notably, our favorite servers at the El Mangler. Humberto and Mayrei were there to get us settled every day for our breakfast. We met Humberto a few years ago during our vacation. Since that time, we always seek him out when we return to the resort. He remembers us and our preferences, and it feels like coming home to family each time we visit. He never fails to make us feel special. We feel the same about him and his co-workers. Of course a good deal of our time was spent at the diamond pool, and thanks to the attention of the wonderful Pool Staff Daniel, Eduardo, Magdiel and Juan, we enjoyed our fun in the sun. Another very special group of folks that have us still talking are the Nativo staff. We’ve enjoyed both the coffee and cocoa hands-on demonstrations during previous stays, and it just never gets tired to spend time at Nativo. This vacation, we spent time with Laura and Orbin learning about, and making the best chocolate. New this visit, we tasted coffee chocolate and also enjoyed some cacao husk tea. We went back to Nativo to purchase the new coffee chocolate bar before we headed to the airport. A special surprise, Laura gave me a gift of cacao husks to take home for my own tea. Cacao husks are high in antioxidants, how gracious of Laura to package some for me. Our last evening meal before heading back to the States, was scheduled for Cusco terrace to celebrate our anniversary. Mario and waiter Uriel were there to make the occasion special. Unfortunately, the weather didn’t cooperate for the Terrace, but Mario moved us to a secluded section of Cusco, and Uriel made our special meal perfect. Overall, it was a great week made even better by amazing folks.
Resort is great...Riviera Maya is must-eat spot!
sfgstephanie (Washington DC, District of Columbia) on Jan 02, 2025
This resort was absolutely beautiful. My husband and I went with my family for Christmas and had a blast. The pools were plentiful, the beach was nice, and there were endless restaurant options. We stayed ...at Nizuc and leveraged Sunrise as well. I specifically want to call out the restaurant Riviera Maya and our waiter Abraham. We booked this spot for Christmas dinner and were a party of 10 (8 adults, 1 kid, and 1 baby). Right off the bat, Abraham came in with the recommendations, which made our large party decision-making incredibly easy. He recommended the appetizer sampler, which gave us a taste of the majority of the apps menu and it was divine. He also recommended the Lime soup, which the menu said was a must-try. Now my family is not known for being incredibly adventurous eaters, but Abraham sold us and we're now all clamoring to find a recipe now that we're back. It was absolutely delicious - tangy from the lime but savory from the broth - a must-order! The rest of the meal was incredible. Abraham recommended the flan for dessert, which of course we ordered and loved! Overall, the service and food were 10/10. We could have eaten here every night and been happy! Thank you Abraham for making our Christmas so special!!
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