All inclusive

Moon Palace Cancun

Chetumal Cancun 5.0

Overview

The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties

not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

2058

Rooms

Superior Deluxe Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Superior Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Family Deluxe
  • 1 king bed, and 2 double beds
  • Garden view
  • No more than 6 guests in the room
Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries

Honeymoon Suite
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Honeymoon Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Stocked liquor dispenser
  • Complimentary toiletries
Additional details

Honeymoon Suite ammenities include;

  • Private beach lounge chair area with waiter service.
  • Welcome bottle of wine.
  • Liquor dispenser with premium, upgraded brands of liquor.

Amenities


Location

Address
km 340, Carretera Cancun, Chetumal Cancun, 77500, Mexico
11 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Amazing Vacation at the Moon Palace Cancun

Nancy K on Jan 02, 2025

We stayed at the Moon Palace Nizuc the first week of December 2024. What a wonderful difference from our time here last year. Isabel Sennrich was our Diamond Concierge and worked with us weeks before our a...rrival to be sure our stay was exceptional. She did double duty since we brought our cousins on their first visit to Cancun, and we really wanted everything to be perfect. We always stay at the Nizuc, and we enjoyed a great ocean view in our rooms in the Cocodrilo. David did a wonderful job keeping our room clean for us. Our stay was made great by some of the amazing staff throughout the resort. Most notably, our favorite servers at the El Mangler. Humberto and Mayrei were there to get us settled every day for our breakfast. We met Humberto a few years ago during our vacation. Since that time, we always seek him out when we return to the resort. He remembers us and our preferences, and it feels like coming home to family each time we visit. He never fails to make us feel special. We feel the same about him and his co-workers. Of course a good deal of our time was spent at the diamond pool, and thanks to the attention of the wonderful Pool Staff Daniel, Eduardo, Magdiel and Juan, we enjoyed our fun in the sun. Another very special group of folks that have us still talking are the Nativo staff. We’ve enjoyed both the coffee and cocoa hands-on demonstrations during previous stays, and it just never gets tired to spend time at Nativo. This vacation, we spent time with Laura and Orbin learning about, and making the best chocolate. New this visit, we tasted coffee chocolate and also enjoyed some cacao husk tea. We went back to Nativo to purchase the new coffee chocolate bar before we headed to the airport. A special surprise, Laura gave me a gift of cacao husks to take home for my own tea. Cacao husks are high in antioxidants, how gracious of Laura to package some for me. Our last evening meal before heading back to the States, was scheduled for Cusco terrace to celebrate our anniversary. Mario and waiter Uriel were there to make the occasion special. Unfortunately, the weather didn’t cooperate for the Terrace, but Mario moved us to a secluded section of Cusco, and Uriel made our special meal perfect. Overall, it was a great week made even better by amazing folks.

TripAdvisor users rated this property 5 out of 5

Resort is great...Riviera Maya is must-eat spot!

sfgstephanie (Washington DC, District of Columbia) on Jan 02, 2025

This resort was absolutely beautiful. My husband and I went with my family for Christmas and had a blast. The pools were plentiful, the beach was nice, and there were endless restaurant options. We stayed ...at Nizuc and leveraged Sunrise as well. I specifically want to call out the restaurant Riviera Maya and our waiter Abraham. We booked this spot for Christmas dinner and were a party of 10 (8 adults, 1 kid, and 1 baby). Right off the bat, Abraham came in with the recommendations, which made our large party decision-making incredibly easy. He recommended the appetizer sampler, which gave us a taste of the majority of the apps menu and it was divine. He also recommended the Lime soup, which the menu said was a must-try. Now my family is not known for being incredibly adventurous eaters, but Abraham sold us and we're now all clamoring to find a recipe now that we're back. It was absolutely delicious - tangy from the lime but savory from the broth - a must-order! The rest of the meal was incredible. Abraham recommended the flan for dessert, which of course we ordered and loved! Overall, the service and food were 10/10. We could have eaten here every night and been happy! Thank you Abraham for making our Christmas so special!!

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