Overview
The Catalonia Riviera Maya is located in the exclusive area of Puerto Aventuras. This all-inclusive resort is close to the Puerto Adventuras Marina, Dolphin Discovery, golf course and restaurants as well as within close proximity to the main Mayan attractions and Playa del Carmen.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
628
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Garden view
- Maximum 2 adults
- 1 king bed
- Garden view
- Maximum 2 adults
- Balcony
- Ceiling fan
- Climate control
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 2 queen beds, and 1 sofa bed
- No more than 6 guests in the room
- Minimum 2 adults, maximum 4 adults
- 2 queen beds, and 1 sofa bed
- Minimum 2 adults, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
Amenities
Lobby
Pool
Beach
La Brisa
Mercado
Alebrijes
Catalonia Burgers Restaurant
Bloved
El Abuelo
Margaritas
De Deportes
Terraza
Beach Bar
Kids Club
Spa
Wedding
Grounds
Location
Reviews
TripAdvisor Traveler Rating
Better than expected
canoeboy (Newmarket, Canada) on Mar 29, 2025
The following comments describe our recent experience at the Catalonia Riviera Maya resort. We are a couple, seniors, one with mobility issues (uses walker or cane). We did our research before booking this... trip so we knew what we were getting into, e.g. lack of beach. We booked a “Privileged Suite” the ones with a separate living room and large bathroom. We were provided a room on the ground floor as requested. Our room was very large, well appointed, clean and everything was in good working order. The king bed was very comfortable. The rain shower was great. No issues/complaints regarding the room or housekeeping service. Access to the ground floor of our building 11 however required climbing two short sets of steps, no ramp. Although this was a nuisance, we managed. “Privileged Suites” are located in buildings 10, 11, 12 but only building 12 has stairs plus short ramps to access the building. The Privileged pool is very small and only has a ladder, no steps, to enter pool so is not usable by people with mobility issues. The small Privileged beach area is difficult to access by someone using a walker. The main advantage to us for booking a Privileged room was the room itself and access to the Beloved restaurant and Privileged bar. We found a few mobility/handicap designated loungers on the sand area between the pool and the lagoon. There are no handicap loungers at the Privileged pool/beach or near any other pool on the property. There is a long steep ramp to get to the 4 restaurants on the upper level, the only way to access those restaurants other than climbing a huge staircase. There also is a ramp leading up to the lobby and another ramp to the lobby bar. The 4-story buildings on either side of the lobby have elevators that can be used to access the lobby instead of the ramp or stairs (same on Yucatan side). We found most of the staff to be friendly. Service was very good at all restaurants and buffets. Overall, the food was as good as or better than we’ve experienced at other resorts (we’ve been to 20+ different resorts over the years). However, some of the dinner menu items at Beloved were just plain bad (strange-textured New York steak; inedible dry chicken). Luckily we could just order something else. We ate at all of the restaurants. We did not want to go to the Teppanyaki part of the Japanese restaurant so we made a reservation for the Wok (table service) section instead. This reservation needs to be made with guest services. We didn’t care much for the Wok area (intense lighting) or meals (served with noodles, no stir-fried veggies)…disappointing. This resort does little to discourage or enforce chair saving or non-smoking policies/laws other than posting notices. The resort can get very crowded and there does not seem to be any extra room to add chairs/loungers anywhere. Concerning smoking, we saw a man sitting at the edge of a pool, right by the bar, smoking a hookah! Many people seemed to be vaping, which was less offensive than people smoking cigarettes. The lack of enforcement by staff/management was disappointing. The resort is missing things we usually enjoy, e.g. a nice coffee shop like the one at Catalonia Maroma, or live music in the lobby area to enjoy an after-dinner drink like a lot of other resorts. Seaweed/Sargassum seems to be a constant problem here. Beach can be clean one day and fouled the next day depending on the direction of wind and waves. They work very hard to clean the beach.
Very crooked and a scam .. upgrade and upsell orientated
Bharat108 on Mar 27, 2025
Overall very crooked .. lack of info on amenities.. found out more about facilities from other tourists Very difficult to book the included ala carte restaurant, a scam .. u get in IF u buy wine which ...is overpriced.. cheapest wine was us$35 which u can buy outside for $8 .. not very customer orientated , felt some prejudice. Lots of food however average
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