Overview
The Catalonia Riviera Maya is located in the exclusive area of Puerto Aventuras. This all-inclusive resort is close to the Puerto Adventuras Marina, Dolphin Discovery, golf course and restaurants as well as within close proximity to the main Mayan attractions and Playa del Carmen.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
628
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 1 king bed, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Climate control
- Connecting rooms available (subject to availability)
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Garden view
- Maximum 2 adults
- 1 king bed
- Garden view
- Maximum 2 adults
- Balcony
- Ceiling fan
- Climate control
- Seating area
- Plunge Pool on the terrace
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 2 queen beds, and 1 sofa bed
- No more than 6 guests in the room
- Minimum 2 adults, maximum 4 adults
- 2 queen beds, and 1 sofa bed
- Minimum 2 adults, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- A/C
- Bottled water
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Mini-fridge
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
Amenities
Lobby
Pool
Beach
La Brisa
Mercado
Alebrijes
Catalonia Burgers Restaurant
Bloved
El Abuelo
Margaritas
De Deportes
Terraza
Beach Bar
Kids Club
Spa
Wedding
Grounds
Location
Reviews
TripAdvisor Traveler Rating
A fun time despite a scary situation
Sabrina H (Massachusetts) on May 08, 2025
Catalonia Riviera Maya review: This is long, please take a few minutes to read it. Here is my honest review. The good, the bad and the ugly. Including a very VERY serious warning for travelers with medica...l conditions. My partner and I stayed in a Privileged Romance Room (6107-building 12) from April 29 - May 7. We met up with some travel friends down there. For reference, we live in a 22 ft camper (with access to a house for facilities and cooking). So it’s not hard to please us. This is our 4th trip to Mexico. The first 3, we stayed at GRP. They are undergoing renovations and were wicked shady/lying about closures. This was our first time at Catalonia Riviera Maya. Drinks: 2/10. This is being generous. This resort uses artificial sweeteners for their juices. (Think, melted sugar free snow cone). Parts of the resort use real juice. (Beloved and Mah Loo). The resort does not make “mixed” shots such as snakebites, minions etc. There’s also no rhyme or reason for the drinks they give. You can order one drink from the same bartender at the same bar and get it different ways each time.. ??Scary medical situation: I am a type 1 diabetic with a Dexcom sensor and insulin pump. I have pretty good control over my blood sugars and can care for myself. On Saturday May 3, 2025 my blood sugar dropped to 50. I had multiple glasses of orange juice from the lobby bar. It wouldn’t go up. My Dexcom stops reading at 40 and it was reading LOW ???? (which means I was probably in the 20’s the arrows mean it’s dropping fast) that is borderline coma. I’m unaware of what happened after that (I blacked out) but apparently I had sugar packets and some nuts. After a while, I ended up ok but it took 24 hours for me to feel like myself again. The point of this story is if you’re experiencing hypoglycemia, PLEASE DO NOT GET THE JUICE!!!!!!! IT WILL NOT WORK. And well, you could end up dead. Use sugar packets!! Grab a bunch from the lobby bar and keep them with you. The staff do not understand diabetes despite trying to explain it. THIS IS CRUCIAL!!!!! For this reason ^ I will not be back until they stop using the artificial sweeteners in juices. Simple fix. Food: 8/10. My favorite was the bourbon ribs at the steakhouse. Fell off the bone and melted in my mouth. Delicious!! Ayami was so good as well. Interactive and flavorful. Don’t forget to get the fried coconut ice cream!! (I don’t like coconut but I loved it anyway. Try it!) The buffets were great though there was no real variety. Same stuff each day. There’s plenty of options so it worked out for us. We aren’t picky. I recommend getting a cheeseburger at the snack buffet and adding Mac & cheese to it. So good!!! The food was sooo much better than GRP. We were HIGHLY impressed. Room: The room was clean and nice. We walked into chocolates, sparkling wine and a fruit basket. (Some of the fruit was bad). The plunge pool was very nice. We were facing the “road” so we had more privacy. We enjoyed that. The temperature in our room was comfortable. We kept the blinds closed throughout the day to help keep the sun/heat out. Many of our friends stayed in the Privileged romance deluxe room. They did not have a plunge pool. The balcony is very small, chairs barely fit. There’s absolutely 0 logic as to why it costs more for the deluxe romance than the romance. There’s also no elevator so you’ll be bringing that luggage down at the end of your stay. How deluxe… Don’t do the deluxe romance!!!!!! Housekeeping: Make sure you put all valuables away and do not leave any cash in sight. We had our phone pouches on the table with less than $5 in them. We came back to the room to a paper on the bed that said they couldn’t clean the room because we didn’t lock our valuables up. At least we knew our stuff was safe! If you need something restocked, write a short note to housekeeping. They will restock. Or press 0 on your phone and let them know what you need. They are pretty quick! Our fridge and coffee was not restocked unless we asked with a note or phone call. We were frustrated that our water wasn’t replenished automatically. It’s very hard to find water to drink around the resort before 11am. Even if a bartender is there, they will not serve you water. (Except the lobby bar). For this reason ^ we will not be back to this resort until water becomes more accessible around the resort/pools instead of just at the lobby. Again, easy fix. Room Service: We enjoyed room service a few times. We made sure to order by 10pm so that we had something for a midnight snack. I enjoyed the cheeseburger. Concierge: Carlos is amazing! He was very helpful with any questions we had. Anytime he saw us, he’d stop and chat. Go find him if you need anything. He’ll be happy to help! We did mention our complaints to him as well. ETC: We decided to attend the 90 min presentation. We were quite bored and figured we could use the coupons they gave us. We also wanted to see the rooms. We’ve never attended one of these things before. I truly did not feel pressured. I asked the guy if say in 2 years we can’t financially do it, could we cancel. He said “of course! You just stop paying. By then you’ve already paid the majority of it.” I asked to read the terms and conditions prior to signing/paying. In the t&c it states that you have 3 days from signing to cancel for a full refund. If you use any services, that is void. No where does it state you can cancel and stop paying after that. I told him I would speak to my attorney and confirm the logistics before signing. He shook my hand and we left with our coupons. We enjoyed seeing the rooms and using the virtual headset for a 3D view of the other resort rooms. Activities: There’s activities hourly from 10a-9p. We didn’t find the daytime activities to be very fun other than water aerobics and water Zumba. We enjoyed the 5 min walk down the dock to see the dolphins every day. We also got to see a dolphin get an endoscopy on our first day. Very cool! I highly recommend the royal swim and the photos. We got 122 photos for less than $160 USD. Buy the royal swim on Groupon prior to coming. We paid about $90 each. Some of the people at the marina can be pushy regarding tours (more pushy than ETC). Just say “no gracias” and keep moving. As so many other reviews mention, book a golf cart with Paul. Located at the main lobby entrance. $50 for 12 hours. We took the carts to the main entrance of Puerto Aventuras and parked. Walk out of the security area and take a right. Walk the pedestrian bridge. Go straight until just after the gas station. You’ll see Chedraui. Just like a super Walmart. Buy your souvenirs there for a fraction of the cost you’d pay at the resort. It’s about a 10 min walk from the security entrance. Will we be back: We’d love to come back as we are obsessed with the community. Dolphins are less than 5 mins away!!! However, I will not be back until a few things have changed (as suggested in this review). They NEED to have water more accessible at all hours. Especially since you cannot drink the tap water without risking getting sick and they NEED to lay off the artificial sweeteners and use real juice. No one wants to drink a melted snow cone for a week…
An ideal location to relax and unwind.
Tanboh (Fredericton, Canada) on May 03, 2025
The resort is a delightful escape, boasting a decent beach that embraces the shimmering turquoise waves. Love the diverse dining choices, where each dish, crafted with fresh ingredients, offers a perfect b...lend of local and international flavors, presented beautifully and bursting with taste. The staff’s warmth and genuine hospitality truly make every guest feel right at home, ensuring attentive service throughout your stay. Overall, this is an idyllic getaway where you can relax, unwind, and savor every moment.
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