All inclusive

Moon Palace The Grand Cancun

Cancun 5.0

Learn about all active advisories related to this hotel

Overview

Moon Palace The Grand Cancun is the newest addition to the Palace family. Moon Palace The Grand Cancun presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. 

Added value

Stay at 1, Play at 5 - Guests of Moon Palace the Grand Cancun have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace.

Transportation to sister properties not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1316

Rooms

Grand Deluxe Garden view
850 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Grand Deluxe Garden view
850 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Grand Swim up Suite
850 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Grand Swim up Suite
850 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Grand Family Deluxe
  • 1 king bed, and 2 double beds
  • Garden or Resort View
  • No more than 6 guests in the room
Grand Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Amenities


Location

Address
Carretera Cancun-Chetumal Km 340, Cancun, Q.Roo 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.5
  • Rooms 4.6
  • Service 4.5
  • Value 4.2
TripAdvisor users rated this property 5 out of 5

Best poolside service!

morgan_rosenberg81 on Mar 28, 2025

We had a lovely time at the Moon Palace Grand. All the staff were friendly and helpful. We chose to stick at the pool next to building 93. We had the best server, Mauricio!! He was so kind and attentive t...o us every day. He always went above and beyond and it’s much appreciated. Go see Mauricio by the pool next to building 93! He is awesome!!!

TripAdvisor users rated this property 5 out of 5

The best trip

samanthalQ1852KL (Howell, Michigan) on Mar 27, 2025

This is our 7th year at the grand moon palace and each year we know why we go back!!! The staff and facilities are incredible!! Some of Our favorite people we’ve met work there Mauricio the bar tender, Jes...us works in the swim up bar with Daniel and we most definitely have to mention Juan Carlos!! They are all amazing and make you feel at home!!! The best of the best!

Vacation Offers

  • Enjoy a complimentary golf package during your stay at select all-inclusive Palace Resorts in Cancun, Mexico.

    Riviera Maya, Cancun

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