All inclusive

Moon Palace The Grand Cancun

Cancun 5.0

Learn about all active advisories related to this hotel

Overview

Moon Palace The Grand Cancun is the newest addition to the Palace family. Moon Palace The Grand Cancun presents a unique resort within a resort offering access to ten restaurants, nine pools, seven bars and one of the biggest spas in the area; Awe Spa. 

Added value

Stay at 1, Play at 5 - Guests of Moon Palace the Grand Cancun have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace.

Transportation to sister properties not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1316

Rooms

Grand Deluxe Garden view
850 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Grand Deluxe Garden view
850 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Grand Swim up Suite
850 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Grand Swim up Suite
850 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Grand Family Deluxe
  • 1 king bed, and 2 double beds
  • Garden or Resort View
  • No more than 6 guests in the room
Grand Family Deluxe
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Bottle of wine upon arrival. Liquor dispenser in room.
  • Unlimited local and long distance calls to the continental U.S. and Canada.

Amenities


Location

Address
Carretera Cancun-Chetumal Km 340, Cancun, Q.Roo 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Moon Palace continues to exceed expectations!!

coletted991 (New York City, New York) on Nov 08, 2024

Amazing service from Brisa at the library bar, such an awesome and fun experience. Can’t wait to come back!!!! The resort was prefect and when we got a sitter and a little night out the bar was so cute and the drinks were really great from the Rose Ramos Fizz to the Negroni… sooo good….

TripAdvisor users rated this property 5 out of 5

Great customer service and food

Murtuza A on Nov 07, 2024

We are big group of friends with teens and visited the place for the first time. We got upgraded to the suite and the room was really good Excellent customer service and very good with stays. We had a very good concierge in Cecilia, she was very helpful in getting all the restaurant reservations and was accommodating our modifications as well The pool vibe could be a little better Highly recommend the resort

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Vacation Offers

  • Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.

    Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay

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