Moon Palace Cancun
Chetumal Cancun 5.0
Overview
The Moon Palace Golf & Spa Resort is nestled between 123 acres of tropical foliage and sandy beach. There is something for everyone, a wide range of activities, restaurants and their Signature Golf Course by Jack Nicklaus. The possibilities are endless.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
2058
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Smoking rooms available (upon request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Jetted tub
- Mini-bar
- 2 connecting Superior Deluxe Garden View rooms
- Gaming devices
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
- Stocked liquor dispenser
- Complimentary toiletries
Honeymoon Suite ammenities include;
- Private beach lounge chair area with waiter service.
- Welcome bottle of wine.
- Liquor dispenser with premium, upgraded brands of liquor.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
Kids club
Open daily
Teens club
Teens club
- Children ages: 4 to 17
Type | Amenities | |
---|---|---|
Columpios | Bar, Pool bar | |
Lounge Bar | Bar, Lounge | Live music |
Lobby Bar | Bar, Lobby bar | |
Pool Bar | Bar | |
Noir Nightclub | Nightclub | Dance floor, Live DJs |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
El Manglar | Buffet | International | Breakfast, Dinner, Lunch | |
Arrecifes | Buffet | Brazilian | Dinner | Dress code |
Los Caporales | À la carte | Mexican | Breakfast, Dinner | Dress code |
Palapa Delfines | Buffet | International | Dinner, Lunch, Snacks | |
Palapa Pelicanos | À la carte | International | Dinner, Lunch, Snacks | |
Sweet & Coffee | Café | Coffee and Pastries | Snacks | |
Lobby Bar | Snack bar | International | Snacks | |
La Gondola | Buffet | International, Italian | Breakfast, Dinner | This restaurant provides both buffet and à la carte dining |
MoMo | À la carte | Asian | Dinner | Dress code |
Bugambilias | Buffet | International | Breakfast, Dinner, Lunch | |
Palapa Fragata | Buffet | Seafood | Dinner, Lunch | |
Palapa Barracuda | À la carte | International | Breakfast, Dinner, Lunch | |
Pool Bar Columpios | À la carte | Asian | Dinner, Lunch | |
El Caribeno | À la carte | Caribbean | Dinner | Dress code |
La Trattoria | À la carte | International | Dinner | Dress code, Reservations required |
Agra | À la carte | Indian | Dinner | Dress code, Reservations required |
- Rooms: 2058
- Property view .
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 6
- Kids pools: 2
- Outdoor pools: 2
Golf
- Golf: on site ($)
Water sports
- Scuba diving: on site
Other sports
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Theme parties
- Meditation garden
- Marina
- Dive tank
- FlowRider
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Valet parking
- Catholic mass (Saturdays)
- Car rental desk available ($)
Lobby
Lobby Bar
Pool
Kids Pool
Kids Club
Awe Spa
La Gondola
Arrecifes
El Manglar
Golf
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Group of 17
Resort22413459104 on Jul 20, 2024
We just returned from Moon Palace Sunrise. The food was great but the servers really make the meals special. Shout out to Josue at Palapa Asadero for remembering us each day any making sure we were taking care of! Eleodoro at Riviera Maya made the whole meal an experience not just dinner! Delfino took care of our big group for breakfast at Gondola, we had time to relax and enjoy time together. And Gaspar at Carvao(formerly known as Arreficies) he was not our main server but gave our large table so much attention and made the best Mayan Coffee. These people made our trip memorable and made us feel special!
Fantastic family holiday
James B on Jul 20, 2024
Back from an amazing experience @ Moon Place, Cancun. We stayed in Nizuc and couldn't fault the accommodation, we had a garden/sea view room which was wonderful and was cleaned daily. We experienced all restaurants and Habibi's in the Grand was our favourite. Least favourite and not worth going too is Los Caporales in the Lobby of Nizuc, (we went lunch time) and Agra - Indian served near the pool in Nizuc for dinner- it's not a patch on the Agra a la-carte restaurant which is def. worth going too, best fish curry ever. Hubby played a round of golf and we experienced breakfast and dinner at all restaurants there, all were fantastic. Must give out a massive shout out to Edwardo, Alfondo & Daniel - pool conceriege @ Nizuc who's attention to detail and service at the pool was exceptional every day. If you are looking for a beach holiday, this is not the place to stay, we saw no-one on the beach or swimming. Seaweed lines the shore line, which to be fair they were clearing up everyday. The smell is not pleasant we didn't really smell it at Nizuc but you will def. at Sunrise. The cost of the tours were ridiculous, exp for a family of 4. We done the Dolphin exp, which was wonderful. But not what we thought, seeing them in a pool and not in the sea didn't sit comfortable with us. We will be back....
Vacation Offers
-
Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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