Active Advisories
Please note the following property upgrade projects at Royalton Riviera Cancun and Hideaway at Royalton Riviera Cancun. Ongoing enhancements will be completed in divided stages.
To ensure guests continue to enjoy uninterrupted food and beverage services, offerings will be available in alternate spaces throughout each phase.
Lobby bar: October 2-30, 2024
Front desk Hideaway: October 2-24, 2024
Sands Beach Bar: October 25 - November 21, 2024
Pool and adjacent areas, including Ocean Point Bistro: October 28 – November 21, 2024
Diamond Club™ Beach Bar: October 25 - November 22, 2024
Scoops Gelato & Caffe Lounge: November 16 – December 14, 2024
Dips Bar: September 1-27, 2025
All efforts will be made to minimize impact to guests during this time.
Overview
Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults-only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.
Other fees include
- A Government of Quintana Roo environmental tax ranging from 1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
343
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Maximum 4 adults
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean or sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean or sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Outdoor Jacuzzi
- Royalton Signature rain shower and USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Ceiling fan
- Royalton Signature rain shower
- USB charging stations
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- Balcony or terrace
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
Amenities
Aerial View
Pool
Pool
Pisces Swim-Up Bar
Caffe Lounge
Gourmet Marche
Agave Restaurant
Dorado Restaurant
Zen Restaurant
Caribbean Grill
Hunter Steakhouse
C/X Culinary Experience
Diamond Club™ Lounge
Casino
XS Disco
Gym
Gym
Tennis Courts
Spa
Spa
Salon
Location
Reviews
TripAdvisor Traveler Rating
Love the ClubFit guys!
Laura M on Apr 19, 2025
There aren’t enough words to describe the ClubFit team that facilitated the aqua aerobics. Definitely brings the pool to life and leaves anyone who didn’t chose to participate feeling a little FOMO. They a...re…Brandon, Edgar,David and Astrid. Brandon, amazing! The energy, the vibe…the body (omg). Solid class facilitation and made everyone comfortable. Woot woot! Edgar - we love you and wanted so much to put you in my pocket and take you home. How can I live without a daily dose of Edgar!? The Birthday Boy and the Mexicana are so appreciative of your attentiveness, you truly shine bright like a diamond in the pool ?? but really, a heartfelt thank you for making us feel at home one work out at a time. Who knew aquarobics could be so fun and painful all at the same time. You definitely bring the fun and freakin hysterical ???? thank you again. Astrid - Solid aqua yoga! Such a great way to start the day!
Our 3 Amigos at Hideaway Pool
rsjb3398 (Edmonton, Canada) on Apr 19, 2025
Alejandro, Migeul, and Rodrigo are the best at the Hideaway pool. They all are so friendly and professional. They always anticipated our needs with a smile. Our trip was so much better than we hoped with ...their help. Many thanks to you three. You rock!
Vacation Offers
-
Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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