TripAdvisor Traveler Rating

First of all Big thank you for Francisco - front desk he was very helpful with changing the room and other things. Rooms were clean and in good standards. Many bars with friendly barmans . Food was good q...uality and tasty. Recommend for a couples and families

One of the best trips i have ever taken. From morning to night there was always something fun to do. In the morning we were treated to a continental breakfast and Jerry (host/bartender) was simply amazing.... He took care of everything we needed, took pictures, provided drinks, made us feel at home, and provided excelent service. Then during the day we lounged at the pools, went on excursions, watched movies, and ate some good food. Then finally at night we would hang out at the bar, play some pool and dance in the club thats inside of the hotel. Overall the trip was simply amazing, we never got bored and always had something to do!

Reyes, our pool guy, made the whole trip! He made sure we were taken care of! The food at the Mexican restaurant was amazing and the snack bar by the pool was great. Just wish the sushi bar had been open d...uring our visit, it was down. The waitstaff in the buffet were great also.

Reyes at the pool bar is hands down the reason for 5 stars. There to help you all day everyday. Made the trip worth it. Never pushy and always smiling! Would go back just because of him! He is always avail...able to help with everything even if it’s not just drinks. Even gave his partner a heads up to help us out on his day off!! Don’t forget to tip guys! They are amazing!

Best service with bellboy Jesus. Always so friendly, polite and sense of urgency. Thank you for all your help since we arrived until the day we left. We were here for 5 days and he was such a help from ou...r luggage, basic information and getting a cab for us. Such a great help Jesus!