Overview
The all-inclusive Occidental Cozumel is located just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the resort offers access to the world’s 2nd largest barrier reef – Palancar Reef. Guests will also enjoy three pools, spa, five bars, a disco and seven restaurants. Royal Level accommodations offer unlimited access to our specialty restaurants, an exclusive à-la-carte restaurant, complimentary room service, and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
247
Inclusions
- Daily activities
- All meals and snacks
- Non-motorized water sports
- Kids Club (ages 4-12)
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Concierge service
- Room service ($)
- Nightly turn down service
- Fruit basket and bottle of wine at check-in
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- 24 hour room service
- Balcony, terrace or lanai
- DVD player
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:
- Private check-in and check-out reception
- Personal Concierge Service
- Private breakfast, lunch and dinner area
- Bar service, national and international labels
- Drinks and snacks throughout the day
- Nightly turndown service
- Fruit basket
- Plush bath robes
- 24 hour in-room dining
- Wi-Fi
- Preferred seating at à la carte restaurants
Amenities
Beach
Lobby
Los Olivos
Mexico Lindo
Snack Buffet
Pool
Luxury Royal Level Pool
Wedding
The Piazza
La Carreta
Location
Reviews
TripAdvisor Traveler Rating
Great trip and a comparison to Allegro
mcd6184 (Hanover, Minnesota) on Apr 03, 2025
Exceeded expectations and may be a perfect fit for you and your family. All Inclusives all have their pluses and minuses in Cozumel, but I think Occidental has a lot to offer folks. We visited Allegro the ...year before and enjoyed it as well. Here is how I would compare the two - Rooms/Grounds: Occidental wins for us, it is much more a part of the jungle, whereas (and some of this is likely due to a fire a few years ago) Allegro is very open and you feel like you're at a large resort. The rooms at Occidental are far larger, the bathrooms as well and I think better equipped. Each facility is very clean and the grounds well taken care of. Food: Occidental wins for us again. I did overhear another guest saying "the food is much better this year". Indicating they've been there previously and the food has improved. Since Allegro is a sister resort to Occidental, it is very possible the food has improved there as well. But for us, compared to Allegro a year ago, Occidentals food was better. At all restaurants you had food that was hot, at Allegro the year before there was almost never anything hot, it was lukewarm. The beer at Occidental is cans of Modelo at the bars that are sitting in ice. So, the beer is ice-cold. At Allegro, often it was tap Dos Equis in a plastic cup and far from ice-cold. Beach: Allegro wins here, the erosion of the Occidental beach is a problem, they have a small beach off to the north side of the pool and it is good, but Allegro has a much more expansive beach area as well as beach volleyball net. Both have good snorkeling right off their beach. This year we saw rays, starfish, barracuda and tons of other fish in a single snorkel outing. Allegro was similar in snorkeling. Pool(s): We spent all our time at the activity pool, didn't have Level access and were with kids so didn't spend much time at the adult only pool. The activity pool is nice, has some differing areas for those who just want to dip feet or legs, while the main deeper portion is a nice size and almost never felt crowded minus Sunday when it seemed a cruise group was allowed a day pass. Allegro may win this one as they have a swim up bar, the activity crew was a bit more lively, though Jesus did a great job at Occidental with the kids programs and made some memories some kids in our group. Staff: Probably a tie here. Having been to 6 different Cozumel resorts in the past, all the folks at all the resorts have been great and Occidental is more of the same. Carla working by the pool as a waitress was phenomenal and such a sweetheart. Jesus as previously mentioned was a great guy and had fun activities for the kids. The bartenders were all kind and quick, the wait staff was all great as well as the front desk folks. Overall: I think it comes down to what you want from a resort. If you like larger rooms, more a part of nature feel, smaller, better food (compared to last year), colder beer, I think Occidental wins. If you want more of a beach, a swim up bar, a water park, a bit more adult activities by the pool and a hibachi restaurant, you would likely prefer Allegro. In the end we loved our stay at Occidental, it is right up there with Iberostar as our favorite resort in Cozumel. Thanks to all the staff for making our stay great, we'll likely be back.
Great Sister’s Trip
nancyhR1 on Apr 03, 2025
Great smaller resort geared to families with beautiful grounds and a view of the Gulf of Mexico from the main pool.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
