Overview
The all-inclusive Occidental Cozumel is located just a 45-minute ferry ride from Playa del Carmen. Perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the resort offers access to the world’s 2nd largest barrier reef – Palancar Reef. Guests will also enjoy three pools, spa, five bars, a disco and seven restaurants. Royal Level accommodations offer unlimited access to our specialty restaurants, an exclusive à-la-carte restaurant, complimentary room service, and more.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
247
Inclusions
- Daily activities
- All meals and snacks
- Non-motorized water sports
- Kids Club (ages 4-12)
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Room service ($)
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Concierge service
- Room service ($)
- Nightly turn down service
- Fruit basket and bottle of wine at check-in
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Mini-bar
- 24 hour room service
- Balcony, terrace or lanai
- DVD player
- A/C
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Rollaway bed (on request)
- Safe
- TV
- full bathroom
Royal Level is an exclusive club-like atmosphere offering executive level service. Discerning guests seeking superior service and highly personalized attention within the privacy of the resort can enhance their business or vacation experience with plush accommodations, elegant facilities and added amenities including:
- Private check-in and check-out reception
- Personal Concierge Service
- Private breakfast, lunch and dinner area
- Bar service, national and international labels
- Drinks and snacks throughout the day
- Nightly turndown service
- Fruit basket
- Plush bath robes
- 24 hour in-room dining
- Wi-Fi
- Preferred seating at à la carte restaurants
Amenities
Beach
Lobby
Los Olivos
Mexico Lindo
Snack Buffet
Pool
Luxury Royal Level Pool
Wedding
The Piazza
La Carreta
Location
Reviews
TripAdvisor Traveler Rating
One of the best restaurants my family and I have been to.
Yesenia T (Rahway, New Jersey) on Nov 09, 2024
The service and the food was spectacular! Danny, Eduardo, Claudia, and Miguel are the best at what they do. The service was excellent, the staff are very attentive, as well as friendly. The fact that they spoke both English and Spanish helped my children immensely. The drinks, dinner, and the dessert were cooked to perfection. The asthetic and the atmosphere are both warm and inviting. I highly recommend this restaurant for both family dinners, as well a dinner for just couples.
Don't stay here.
Robin C (Wauconda, Illinois) on Nov 07, 2024
Three days before leaving they moved us to a hotel off the island. We scuba dive. We had it set up. The first ferry ride is at 8:30 and we had to cancel all of our plans because the cost of a taxi and the ferry put us over budget. All activities in playa del Carmen are really touristy. We like to take scooters and drive around the island. The food made me sick and I ended up on antibiotics closecto the bathroom. Our wedding anniversary trip became a nightmare. The team at the new resort downgraded us to a room with 2 beds. My husband is 6'4" and I am 5'10". We had to sleep in separate beds. They moved us after two days and the staff were nice, but we were forced to stay at a resort that was not for us. They said they would give us our money back, but we would pay full price for another resort because it it last minute. They knew they had us.
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