Overview
This award winning, all-suite resort of freestanding villas is set among 150-year-old mangrove trees on 20 pristine acres overlooking the Pacific Ocean. The graceful architecture, gorgeous surroundings and beautifully decorated oceanview suites provide every comfort and convenience.
Added values - Guests of Pueblo Bonito Emerald Bay have access to the services and amenities of Pueblo Bonito Mazatlan. Complimentary shuttle service between properties subject to availability. Restrictions and/or additional costs may apply, please see hotel front desk for complete details.
Effective October 11, guests staying at Pueblo Bonito Emerald Bay and Pueblo Bonito Mazatlán for 4+ nights can enjoy complimentary admission to the Grand Acuario Mazatlán, Latin America's premier Aquarium. Covering 75 acres, the aquarium showcases the rich biodiversity of the Sea of Cortez with captivating exhibits featuring 260 marine species. From mammals and cetaceans to sea turtles, sharks, jellyfish, and manta rays, it's a family-friendly wonderland inspiring the next generation of marine enthusiasts.
Guests will receive their complimentary tickets at check-in. The Grand Aquarium operates daily from 10:00 am to 6:00 pm, and no reservation is required.
Other fees include
- *Photo ID and credit or cash deposit are required at check-in for incidental charges.
Check in
3 p.m.
Check out
11 a.m.
Rooms
414
Inclusions
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
Amenities
Location
Reviews
A beautiful property with wonderful staff members
W5754IFelainew on Jan 18, 2025
We have been coming to the property for 15 years. At night, it is still breathtaking beautiful to walk around the property. The original architecture and landscaping have matured. There is a need for maint...enance and repairs. Some of the landscaping has gotten so tall as too obscure all views of the ocean that used to be here. That said the best part about this property is the staff! Those who have been there the longest having incredible memories and they take excellent care of the guests. They have a lot of pride in their work. The menu has been refreshed. The high cost to shrimp has resulted in the beloved shrimp cocktail from being removed from the all-inclusive menu. That is unfortunate. But totally understandable. They are trying to control the costs. We will be back again many more times as we are timeshare owners here. There is very attentive management that tries to address concerns as they come up. Additional training for newer staff will go a long ways to restoring the hospitality that once was the Hallmark here. Covid changed many things. It changes this place as well. But we still love Pueblo Bonito Emerald Bay Reservations
Hands down, the BEST resort I've been to!
Kimmydb (Bon Accord, Canada) on Jan 18, 2025
This resort is fabulous. Right from the moment we checked in. Fernando was friendly and helpful, and she has an amazing personality! Perfect girl to introduce us to the beginning of a great week. The gro...unds are so luscious and beautiful. Golf carts to bring us to our rooms. The rooms were so nice! Clean and spacious. 2 beds, table with 4 chairs, and 2 outside loungers on our balcony. Fully stocked kitchenette with a full sized fridge. The bathroom was big and clean. The friend I was rooming with had mobility issues and couldn't walk far, so we called for a golf cart when we were ready to go to the buffet, pool or lobby. They were always there within minutes with a smile on their faces. Always helped with a stool to get into the cart and helped her get out at the stop. Not once did we experience a grumpy staff anywhere on the resort. From the servers, to the lobby staff, to the gardeners, to the golf cart drivers, every single person was friendly, smiling and ready to engage. The staff was very accommodating in every situation. I don't think we heard the word "no" one time the whole week. Every time we had a request for something or wondered if we could make a change to something, the staff made it happen. We loved Rooster at the swim up bar! He was so fun! He made our days. Make sure you order a Rooster Surprise when you see him. Best drink on the resort ?? We spent a couple afternoons playing Mexican Bingo and Blackjack with the activities people by the pool. So fun!!! Carlos was fantastic! He was so engaging and funny. He taught me the rules and was so polite to everyone. He handled an obnoxious guest with grace and didn't let him get under his skin. Evelyn was great at hosting volleyball in the pool. She got right into it!!! We went to Antonio's at the sister resort one night and were served by Javier. He was FANTASTIC! Very attentive and funny. I loved the presentation of our food. They made the evening a great experience. The food at Pueblo Bonito Emerald Bay was the best I've ever had at an all-inclusive. It was unreal. Not once did we get tired of the food. It was all so good. The quality and quantity were great. I can't wait to go back. This was my favorite experience at an all-inclusive.
Vacation Offers
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Enjoy complimentary admission to the Gran Acuario Mazatlán, Latin America's premier aquarium, with a minimum 4-night stay at Pueblo Bonito Mazatlán Resort and Pueblo Bonito Emerald Bay Resort & Spa in Mazatlán, Mexico.
Mazatlan
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