TripAdvisor Traveler Rating

Overall I choose this resort based on size and the quiet environment. The resort is outdated but clean. The staff are friendly the work ethic for most is to start working once the hotel manager arrives. Th...e units in the 2nd tower to the left face a compound next door with dogs that bark all night. Lastly the breakfast menu was fine, the lunch menu needs improvement, dinner menu is theme orientated each night but some items are not available at the start of the meal. I would only recommend this resort for the small size. The Hyatt brand needs to upgrade this resort or sell it!

We were dissatisfied with our stay at zoetry. We expected that property be better maintained. They frequently seemed to lack the number of employees necessary to support the property. Many of the activitie...s that were advertised were not available. Carol was very kind to teach us how to make a beaded necklace and anklet.

Very comfy rooms and great service in a beautiful beach setting. The hotel is smaller than most, which was a bonus. Staff have time gor you here, beach chairs are easy to get as it's not over-crowded. Bett...er for couples than for families with small children. I would love to go back.

We were looking for a small, quiet resort, and we definitely got it. The place was dead at times. The food ranged from okay to mediocre, except the breakfast which was great. One of our travel companions h...ad an undercooked chicken sandwich. They assigned us a "butler" who really didn't do anything. Room service was inconsistent - some nights our beds were "turned down," other nights not. Our ground floor room had cockroaches in it on multiple nights. You could opt to have good water pressure OR hot water in the shower, not both. That being said, the staff were very friendly and welcoming. We had a great time doing a "paint and sip" activity with a visiting artist, and we enjoyed taking out the complimentary paddle boards and kayaks. The spa experience was excellent, but very pricey - $189 for a 50-minute massage. I don't regret staying here, and had an excellent time with friends and family, but I would not choose to stay here again.

I’ll keep this review simple… It is a very small resort and you should expect reduced/fewer food and activity options. 1) most nights there was only one restaurant menu available (it changed nightly). Th...e food was ok, but limited number of meal options 2) very few dietary options. When we asked for additional Gluten Free options it took four days to get them. 3) our TV didn’t work, even after multiple requests to have it fixed. We finally gave up. 4) there are basically no activities and they are not always run even if they are posted (afternoon yoga was a “no show”) 5) the property feels rundown. It is not what I expected given what I had heard about the hotel brand. This resort would be about a 3.5 to 4 star based on our experience. 6) The staff were very good. In fact, they are the primary reason I’m not being harder on the property… they saved the experience for me and our party.