Buenaventura Grand Hotel and Great Moments reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

6872 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great stay

Stigeo on Dec 28, 2024

A very clean family friendly resort. Wonderful, smiling staff. It's an easy 1.5K walk to the Malecon where there are all the restaurants and shops you would ever need. Only knock would be a bigger 'adult' pool. They will try and get you to endure a sales pitch to buy into their Premier Suites.

TripAdvisor users rated this property 4 out of 5

Pretty Good

JPhillip_12 (Ottawa, Ontario, Canada) on Dec 28, 2024

We stayed at the Buenaventura for one week over the Christmas break. This is a small but very clean and well-kept property just a few blocks from the Malecon (the central esplanade in PV). We found the service and the food to be very good, and the house keeping to be on point. There are a few daily events and the nightly entertainment typically consists of a lounge singer. Pretty tame stuff, but what you'd anticipate at a resort of this size. My only beefs were that the ocean is quite rough (red flags were out most of our stay) and there are endless vendors on the beach - they aren't aggressive, but there is no end to them. I suspect the resort can't do much about these issues, as they are pretty typical for PV. I've read a number of reviews complaining about insufficient bottled water in the rooms, but this seems silly to me. An endless supply of fresh water is available at every bar and restaurant, and there are two water stations at the fitness center. A non issue. Overall, best for young families or vacationers who simply wish to relax and take it easy.

TripAdvisor users rated this property 5 out of 5

Family activities

Niah P on Dec 26, 2024

Lesley and Carlos were very friendly and made the overall trip more enjoyable. They both ran great activities for the family, bracelet making, volley ball, music trivia, bingo and high energy water workouts. All the staff from servers to activity coordinators have been amazing

TripAdvisor users rated this property 4 out of 5

Great location and clean hotel

Bonnie N on Dec 21, 2024

We enjoyed ourselves at this resort. The room were clean. My only complaint was the noise in the hallways at night. Walls are not sound proof and we had our sleep disturbed on more that one occasion. That being said, I was overall happy with the resort and the location is perfect. The staff were all very friendly. One person that was exceptional was Nolberto our bell boy. He was very kind and greeted us daily with a smile and good conversation. He went out of his way to make sure we were having a good time and always available to help in any way possible. I'd also like to mention a bartender Oscar! Always received great service from Oscar. He's a fun guy!

TripAdvisor users rated this property 5 out of 5

Relevant to vegetarians

B B on Dec 20, 2024

Had a very fun, relaxing time with family. The kitchen staff Alan and Catherin were really helpful and excellent. Only one thing is for vegetarians (for those who don't eat meat, chicken, fish) there wasn't a lot of main courses without meat. A tip is to write for each food item what it consists of so we don't have to keep asking if there is meat, fish etc in the salads. Overall, the hotel staff and pool staff were really good!!

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