All inclusive

The Fives Oceanfront Puerto Morelos

Puerto Morelos 5.0

Overview

Strategically located in the sleepy and bohemian fishing village of Puerto Morelos, The Fives Oceanfront is a property specially designed to cater to travelers who want to skip the crowds, offering a more relaxed and laid-back atmosphere of fun, adventure, and peacefulness. Offering you transformative experiences allowing you to get in touch with nature, local culture, and slowing yourself down, making for more environmentally sustainable and fulfilling travel. The Fives Oceanfront - Puerto Morelos, offers spacious rooms and suites in an authentic and contemporary retreat for guests to experience this beach village's natural beauty.

Other Fees: Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

Junior Suite
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
  • Minimum 1 adult, maximum 4 adults
Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Mini-bar
  • Slippers
  • TV
  • Terrace or balcony

One Bedroom Partial Oceanview Resort Residence
  • 1 king bed, and 1 sofa bed
  • Partial ocean view
  • No more than 4 guests in the room
One Bedroom Partial Oceanview Resort Residence
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Mini-bar
  • Slippers
  • TV
  • Terrace or balcony

One Bedroom Oceanview Resort Residence
  • 1 king bed, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
One Bedroom Oceanview Resort Residence
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Mini-bar
  • Slippers
  • TV
  • Terrace or balcony

Two Bedroom Oceanview Resort Residence
  • 1 king bed, 2 queen beds, and 1 sofa bed
  • Ocean view
  • No more than 8 guests in the room
Two Bedroom Oceanview Resort Residence
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Mini-bar
  • Slippers
  • TV
  • Terrace or balcony

EPIC One Bedroom Oceanview Resort Residence
  • 1 king bed, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
EPIC One Bedroom Oceanview Resort Residence
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Mini-bar
  • Slippers
  • TV
  • Terrace or balcony
Additional details

EPIC Amenities include;

  • Ambassador service.
  • Pre-reserved area at the pool or beach.
  • Complimentary laundry service.
  • Private in-room check-in.
  • Nightly turndown service.
  • Guaranteed same day restaurant reservations.
  • Enhanced room service menu.
  • Personalized in-room aromatherapy and pillow menu.
  • Upgraded bathroom amenities.
  • Daily in-room breakfast.

EPIC Two Bedroom Oceanfront Resort Residence
  • 1 king bed, 2 queen beds, and 1 sofa bed
  • Oceanfront
  • No more than 8 guests in the room
EPIC Two Bedroom Oceanfront Resort Residence
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Mini-bar
  • Slippers
  • TV
  • Terrace or balcony
Additional details

EPIC Amenities include;

  • Ambassador service.
  • Pre-reserved area at the pool or beach.
  • Complimentary laundry service.
  • Private in-room check-in.
  • Nightly turndown service.
  • Guaranteed same day restaurant reservations.
  • Enhanced room service menu.
  • Personalized in-room aromatherapy and pillow menu.
  • Upgraded bathroom amenities.
  • Daily in-room breakfast.

Amenities


Location

Address
Av. Javier Rojo Gomez Nte. SM-02 MZ-25 LOTE-01, Col, Centro,, Puerto Morelos, Quintana Roo, 77580, Mexico
Av. Javier Rojo Gomez Nte. SM-02 MZ-25 LOTE-01

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

A very disappointing experience

Amy G on Jan 03, 2025

So many things went wrong with our stay. -the room we booked (the rooftop) nearly a year before our stay had been “reclassified” and was double booked so we were put in another room. No one seemed to ca...re or apologized. They did compost food and beverage but it didn’t make up for not having the room we thought we were getting. -there were only two restaurants even though they advertise 3, and the service was extremely slow in the Marley restaurant. We also ordered room service one night and the food was cold after waiting an hour for it. -The food overall was really good, though, which is part of the reason I’m giving the hotel any stars. -there were chairs on the beach that were broken and never enough chairs for guests so people would argue over them and it was so unpleasant. -there were paint chips on the balcony of one of our rooms one day. -the cleaning service for our rooms was excellent, though. Overall, a very disappointing stay and I would urge others to think twice before booking this hotel.

TripAdvisor users rated this property 5 out of 5

Loved this stay

Ruth K on Jan 02, 2025

What was good: The location is perfect, great pool and just on the beach. The service was generally good and the food was fresh and well prepared. Great drinks and good quality brands included in all inc...lusive. New year was fun and some good activities for the kids The people there were fantastic What could be improved: You had to go and reserve the sun loungers : it would be great if they had a few more The service one night was very slow with no explanation however when we spoke to the manager it was reviewed and much better the next time we went

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