Overview
Strategically located in the sleepy and bohemian fishing village of Puerto Morelos, The Fives Oceanfront is a property specially designed to cater to travelers who want to skip the crowds, offering a more relaxed and laid-back atmosphere of fun, adventure, and peacefulness. Offering you transformative experiences allowing you to get in touch with nature, local culture, and slowing yourself down, making for more environmentally sustainable and fulfilling travel. The Fives Oceanfront - Puerto Morelos, offers spacious rooms and suites in an authentic and contemporary retreat for guests to experience this beach village's natural beauty.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 8 guests in the room
- 1 king bed, 2 queen beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 6 adults
- Maximum 7 children
- No more than 8 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
EPIC Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 8 guests in the room
- 1 king bed, 2 queen beds, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 6 adults
- Maximum 7 children
- No more than 8 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
EPIC Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
Amenities
Aerial
Beach
Beach
Pool
Pool
Pool
Rooftop
Rooftop
Lobby
Lobby
Restaurant
Wedding
Exterior
Location
Reviews
TripAdvisor Traveler Rating
Nice boutique hotel but avoid the 90 min pressure sell for discount holidays!
MagicMikes-reviews (Beaupreau, France) on Aug 02, 2024
Nice boutique hotel with random Jamaican themed beach bar and restaurant by ‘RoMarley’ and an Italian restaurant! Rooms are very clean and serviced daily with a turn down service in the evening too. The staff are all very pleasant and attentive but on arrival they coerce you into booking a 90 minute appointment to sell you a discount holiday scheme. We did it as you get a free excursion and 150 USD (they said cash but was actually hotel voucher) for attending. It’s a very hard sell with 2 people at times trying to talk you into it and was up to the 2 hour point when we said ‘No’ firmly but politely and left. We felt the service declined a bit after this. The free excursion from enduring the sales pitch is to a local cenote, however this is via a jewellery store (45 mins) and a tequila tasting/selling (30 mins) both hard selling and very overpriced. By the time the transport collects you from the tequila shop it’s 2.5 hours out of your day before you get to the cenote. You have three hours at the cenote, which is more than enough. We were all inclusive at the hotel but the menus are quite limited across the three restaurant/bars and the same every day, the menu at the roof top bar is the best for breakfast and lunch. We went into the local town for dinner a few times for variety and to get decent Mexican food which is bizarrely lacking here. The hotel has two nice swimming pools and a beach front area; the rooftop pool is adults only which is a bonus. Tips are expected for everything and becomes quite tedious and awkward with staff sometimes lingering until they have been tipped. It soon mounts up with breakfast, lunch, dinner and getting drinks/snacks throughout the day especially if you are there for 10 days. The hotel organised excursions are expensive and we did ours through a tour operator in the town which were around 30-40% cheaper. Overall a very nice stay but the sales and tipping take the edge of the experience.
Nice Hotel
theflyingstephanie (Nolensville, Tennessee) on Jul 23, 2024
The reason I rated the hotel of four was because I had to request paper towels for my kitchen three times. I know it doesn’t seem like a big deal, but I felt like I was getting hassled and blown off for a simple request and it made me feel like they did not care about us after check-in. Now let me move on to more important things. I felt like the hotel was very nice very clean. The staff was very pleasant. I felt like the food at the restaurant was great. I generally do not like all inclusives, but I did not see any buffets. To be fair, we sat down and ate at only two restaurants. The third restaurant we ordered pool side so I never went inside. However, the food there was great that we ordered. It was very fresh and I felt like they had some very nice options other than just, the typical burgers fries and hotdogs. I was very pleased. The food was plated very well and I felt like the drinks were premium alcohol. They tasted excellent.. our room was very spacious and clean and comfortable and the robes and slippers were a nice touch. We had an ocean view room and the view was not good on that side of the hotel but it was not awful. The beach was full of seaweed, but it was just that time of the year. Nothing the hotel could’ve done about that. They did try and clean it up as much as possible, but it was just very overwhelming. I like that they allow you just to relax by the pool if you want and there’s none of those screaming pool boys to try and engage you with games and etc. so for that reason alone I would definitely revisit.
Vacation Offers
-
Receive $555 USD in resort coupons with a minimum 4-night stay at select The Fives hotels in Cancun, Mexico.
Riviera Maya, Cancun
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
