Royal Hideaway Playacar
Playa del Carmen, Solidaridad 5.0
Overview
Located in Playa del Carmen, the all-inclusive, adults-only Royal Hideaway Playacar is a AAA Four-Diamond resort that effortlessly blends world-class service and luxurious accommodations. All 201 rooms are elegantly appointed and feature 24-hour room service. Relax around one of six pools or beachside. Indulge in treatments at the full-service spa. Enjoy sumptuous cuisine at six, à-la-carte restaurants from Mexican fare to Thai foods. At night, stroll down La Quinta Avenida for shopping and live entertainment.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Located on floors 1 to 3
- Maximum 3 adults
- 1 king bed, or 2 double beds
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
- Elevators in main building
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Allegria Bar | Bar, Lounge | |
Las Ventanas Lounge Bar | Bar, Piano bar, Restaurant bar | Live music |
Teatime | Bar | Open air |
Deck Bar | Bar, Beach bar | Open air |
Allegria Bar | ||
Type | Bar, Lounge | |
Amenities | ||
Las Ventanas Lounge Bar | ||
Type | Bar, Piano bar, Restaurant bar | |
Amenities | Live music | |
Teatime | ||
Type | Bar | |
Amenities | Open air | |
Deck Bar | ||
Type | Bar, Beach bar | |
Amenities | Open air |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
- Throughout the property
Internet
- In room wired
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Las Ventanas | À la carte | Gourmet | Dinner | Dress code, Reservations required |
Spices | À la carte | Caribbean, Mexican, Seafood | Breakfast, Dinner, Lunch | Reservations required |
Palazzo | À la carte | Italian | Dinner | Dress code, Reservations required |
Azia | À la carte | Asian | Dinner | Dress code, Reservations required |
The Grill | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
The Deck | Snack bar | International | All day dining | |
Las Ventanas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Gourmet | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Spices | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean, Mexican, Seafood | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Reservations required | |||
Palazzo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Azia | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
The Grill | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
The Deck | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | All day dining | |||
Additional Information |
- Rooms: 201
- Built in: 1998
- Renovated in: 2016
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Jetted pools: 1
- Outdoor pools: 6
- Bottle service available ($)
- Cabanas: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
Pool & Beach
Ventanas Lounge Bar
Pools
Pool & Beach
Main Pool
Pool
Ventanas Restaurant
Ventanas Restaurant
The Grill Restaurant
The Grill Restaurant
Azia
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Nice hotel, could improve in areas.
shefffood (sheffield) on Jan 18, 2025
The hotel is very impressive when you first arrive. It isn’t huge which is quite nice, not too much walking to get around. The sun bed situation is a joke. All sun beds gone by the pool by 630am, a better... system must be put into place but they are nice sun beds if you do manage to get one. This hotel (as many in the area) has a strong tipping culture, so if as a Brit you’re not used to that it may be frustrating as you’ll only get a smile when tipping. They do have premium spirits included in the all inclusive package but in their cocktails they use cheap spirits but you can specify if you’d like a premium one instead which is good. It’s very much a hotel for the older crown, at night there is no life at all and it’s not within walking distance of any nightlife or bars. Bingo at 3pm everyday around the pool indicates the type of crowd there. The food was good and none of us in the party had a stomach upset the week we were there. Warning- it took 4 weeks to get the $500 deposit back and that was after raising a dispute with card company. Overall a nice, relaxing week but I wouldn’t return.
Another great stay with a few minor issues.
Bear Et Diane P (Aylmer) on Jan 17, 2025
Second time at the R H and we love the staff who go out of their way to make sure you have a memorable vacation. The grounds are extra clean and super well maintained. Comfortable spacious rooms. Great ser...vice around the pool and the beach. But, I did find that the food was a bit of less quality than the first time we went. We appreciated Ventanas and the Asian restaurants the best.
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