Royal Hideaway Playacar
Playa del Carmen, Solidaridad 5.0
Overview
Located in Playa del Carmen, the all-inclusive, adults-only Royal Hideaway Playacar is a AAA Four-Diamond resort that effortlessly blends world-class service and luxurious accommodations. All 201 rooms are elegantly appointed and feature 24-hour room service. Relax around one of six pools or beachside. Indulge in treatments at the full-service spa. Enjoy sumptuous cuisine at six, à-la-carte restaurants from Mexican fare to Thai foods. At night, stroll down La Quinta Avenida for shopping and live entertainment.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms

- 1 king bed, or 2 double beds
- Located on floors 1 to 3
- Maximum 3 adults
- 1 king bed, or 2 double beds
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV

- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV



Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
- Elevators in main building
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Allegria Bar | Bar, Lounge | |
Las Ventanas Lounge Bar | Bar, Piano bar, Restaurant bar | Live music |
Teatime | Bar | Open air |
Deck Bar | Bar, Beach bar | Open air |
Allegria Bar | ||
Type | Bar, Lounge | |
Amenities | ||
Las Ventanas Lounge Bar | ||
Type | Bar, Piano bar, Restaurant bar | |
Amenities | Live music | |
Teatime | ||
Type | Bar | |
Amenities | Open air | |
Deck Bar | ||
Type | Bar, Beach bar | |
Amenities | Open air |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
- Throughout the property
Internet
- In room wired
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Las Ventanas | À la carte | Gourmet | Dinner | Dress code, Reservations required |
Spices | À la carte | Caribbean, Mexican, Seafood | Breakfast, Dinner, Lunch | Reservations required |
Palazzo | À la carte | Italian | Dinner | Dress code, Reservations required |
Azia | À la carte | Asian | Dinner | Dress code, Reservations required |
The Grill | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
The Deck | Snack bar | International | All day dining | |
Las Ventanas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Gourmet | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Spices | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Caribbean, Mexican, Seafood | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Reservations required | |||
Palazzo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Azia | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
The Grill | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
The Deck | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | All day dining | |||
Additional Information |
- Rooms: 201
- Built in: 1998
- Renovated in: 2016
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Jetted pools: 1
- Outdoor pools: 6
- Bottle service available ($)
- Cabanas: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)

Pool & Beach

Ventanas Lounge Bar

Pools

Pool & Beach

Main Pool

Pool

Ventanas Restaurant

Ventanas Restaurant

The Grill Restaurant

The Grill Restaurant

Azia
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.7
-
Location 4.7
-
Rooms 4.4
-
Service 4.6
-
Value 4.3
Best trip ever to Royal Hideaway
Andrew c on Mar 29, 2025
We had the best trip ever to Royal Hideaway. We have stayed at this resort over ten times and will continue to come back. We have traveled to many all-inclusives throughout Mexico and the Caribbean , and... this is our favorite go-to spot. The food and beach are phenomenal. We always seems to meet some really great people at this resort. Ricky, our concierge, was the best !! We can't wait to come back.
Great front desk experience and helpful concierge! Wonderful rooms and beach
Rebecca P on Mar 29, 2025
The staff at the front desk were really wonderful! The check-in process was smooth as was check-out (although we didn't want to leave!) The concierge services were very helpful, giving us great tips and we... appreciated their English. Friendly & professional!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
Find your vacation package
