Overview
Located in Playa del Carmen, the all-inclusive, adults-only Royal Hideaway Playacar is a AAA Four-Diamond resort that effortlessly blends world-class service and luxurious accommodations. All 201 rooms are elegantly appointed and feature 24-hour room service. Relax around one of six pools or beachside. Indulge in treatments at the full-service spa. Enjoy sumptuous cuisine at six, à-la-carte restaurants from Mexican fare to Thai foods. At night, stroll down La Quinta Avenida for shopping and live entertainment.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
Amenities
Pool & Beach
Ventanas Lounge Bar
Pools
Pool & Beach
Main Pool
Pool
Ventanas Restaurant
Ventanas Restaurant
The Grill Restaurant
The Grill Restaurant
Azia
Location
Reviews
TripAdvisor Traveler Rating
You get what you pay for
connordirksen (Grand Rapids, Michigan) on Nov 16, 2024
Overall we had a good time and the resort is a good value. The pool, beach, and service staff are all outstanding. The daytime entertainment at the resort and the excursions available are all great. The food is good, some dishes are particularly impressive (Spices desserts), but nothing extremely outstanding. The bar has a good liquor selection, but a limited mixer selection. We really enjoyed the Silent DJ at Allegria, but not a lot of guests were taking advantage of the activity. The open cenote and snorkeling excursion was incredible. The bed was very comfortable, poolside amenities were almost always available, and there are multiple pools to choose from if you want a quieter experience. We did have some concerns about our stay. We lost a Bluetooth speaker during our stay on the property and the staff did not seem interested in helping us find it. I was told that they can file a report but they never made it clear how to do that when I asked. Later I lost my wallet and asked them multiple times to file a report before they called the security staff to take my report. Once we did that, they found and returned my wallet (it ended up with the used towels) within the same day. We left the next morning and did not have time to address the lost speaker. The resort advertises promotional pricing on their instagram about booking through the call center, but they are not clear about when that applies. A representative told us that discount never existed.
Relaxing small feeling resort with amazing food options
Jessica B on Nov 14, 2024
We came to royal hideaway for the first time in 2022 and we are back 2 years later and we are so happy to be back. Mostly quiet relaxing atmosphere but the food is amazing. Lots of variety but our favorite by far is Spices restaurant for lunch and dinner (get the duck tacos for dinner!). Oscar, Luis Antonio, Isis and Cesar managing bar have been so good to us!
Vacation Offers
-
Receive a complimentary room upgrade at the all-inclusive Royal Hideaway Playacar in Playa del Carmen, Mexico.
Riviera Maya
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