Royal Hideaway Playacar
Playa del Carmen, Solidaridad 5.0
Overview
Located in Playa del Carmen, the all-inclusive, adults-only Royal Hideaway Playacar is a AAA Four-Diamond resort that effortlessly blends world-class service and luxurious accommodations. All 201 rooms are elegantly appointed and feature 24-hour room service. Relax around one of six pools or beachside. Indulge in treatments at the full-service spa. Enjoy sumptuous cuisine at six, à-la-carte restaurants from Mexican fare to Thai foods. At night, stroll down La Quinta Avenida for shopping and live entertainment.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
201
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
![](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/rooms/cunor2-luxury-room.jpg)
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/rooms/cunor2-luxury-royal-view-1.jpg)
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- Maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Personalized mini-bar menu ($)
- Smoke-free
- Balcony or terrace
- Renovated in: 2016
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
![Luxury Relax Pool](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/rooms/cunor2-luxury-relax-pool.jpg)
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Lit make-up mirror
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
![](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/rooms/cunor2-luxury-room.jpg)
![](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/rooms/cunor2-luxury-royal-view-1.jpg)
![Luxury Relax Pool Luxury Relax Pool](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/rooms/cunor2-luxury-relax-pool.jpg)
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
- Elevators in main building
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
Allegria Bar | Bar, Lounge | |
Las Ventanas Lounge Bar | Bar, Piano bar, Restaurant bar | Live music |
Teatime | Bar | Open air |
Deck Bar | Bar, Beach bar | Open air |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
- Throughout the property
Internet
- In room wired
- Business centre
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Las Ventanas | À la carte | Gourmet | Dinner | Dress code, Reservations required |
Spices | À la carte | Caribbean, Mexican, Seafood | Breakfast, Dinner, Lunch | Reservations required |
Palazzo | À la carte | Italian | Dinner | Dress code, Reservations required |
Azia | À la carte | Asian | Dinner | Dress code, Reservations required |
The Grill | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
The Deck | Snack bar | International | All day dining |
- Rooms: 201
- Built in: 1998
- Renovated in: 2016
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Jetted pools: 1
- Outdoor pools: 6
- Bottle service available ($)
- Cabanas: Included
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
![Pool & Beach](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-hero.jpg)
Pool & Beach
![Ventanas Lounge Bar](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-bar.jpg)
Ventanas Lounge Bar
![Pools](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-pool-overview.jpg)
Pools
![Pool & Beach](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-pool.jpg)
Pool & Beach
![Main Pool](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-pool-1.jpg)
Main Pool
![Pool](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-pool-3.jpg)
Pool
![Ventanas Restaurant](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-ventanas-restaurant.jpg)
Ventanas Restaurant
![Ventanas Restaurant](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-ventanas-restaurant-2.jpg)
Ventanas Restaurant
![The Grill Restaurant](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-the-grill-restaurant.jpg)
The Grill Restaurant
![The Grill Restaurant](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-the-grill-restaurant-2.jpg)
The Grill Restaurant
![Azia](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-azia-avant-thai-restaurant.jpg)
Azia
Location
![Av. Xaman ha, mz 6, lote hotelero 6 Av. Xaman ha, mz 6, lote hotelero 6](/content/dam/westjet/images/hotels/cun/cunorh-royal-hideaway-playacar/main/cunor2-hero.jpg)
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
HIdeaway Dishonesty
MarkSch1 (Denver) on Jul 12, 2024
We called multiple times to see if we should postpone due to the hurricane. They repeated told us all was fine at the resort. We we spent the money and the time to arrive, the resort was far from fine. Not a single pool was open or clean. The beach front restaurants and bars were understandably closed and heavily damaged. This was a 40 anniversary trip and we couldn't of had a worse experience. No pools, no AC for the trip. We understand a hurricane can mess buildings, pools, etc up. But be honest about it, don't tell me it's fine when it's not even close. All the money and time we lost and a special occasion too. Very unhappy.
Very Nice Place to get away
Eric G on Jul 11, 2024
Look for Mario. He is the BEST!!!! He went above and beyond to take care of us. I mean he walked the entire resort looking for us to pass along all information during our stay. He made what would be a good vacation into a great vacation. Thank you Mario
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