Overview
The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
423
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Kantenah Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Bathrobe and slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathrobe & Slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.
Amenities
Pool chairs
Aerial view of beach
Bamboo restaurant
Ribs & More
Fitness centre
Gran Azul buffet
El Ranchito park
Punta Emilia
Spa pools
Mare Nostrum
Colonial bar
Aquatic park
Mini club
Lobby bar
Laguna buffet
Meeting room
Bamboo
Pool
La Adelita
Spa pools outdoor
Kabah buffet
El Ranchito
Baby club
Tikal buffet
El Dorado
Aquatic park
Lobby
La Laguna
Portofino
Beach wedding
Sumptuori
Spa
Hacienda buffet
Hemingway bar
Pool
Location
Reviews
TripAdvisor Traveler Rating
Beautiful 5* Resort
Gemma1978xx on Oct 29, 2024
This is my first time staying in Grand Palladium Kantenah and I can honestly say I have had the most amazing holiday! A special shout out to Duice, Emmanuel , Ricardo and Aulia who organised a memorable lunch for me and my friends - we was even treated to a bottle of champagne and cake! Their efforts in going above and beyond for each of us did not go unnoticed - all a real credit to the Grand Palladium Kentanah team! All the members of staff are so friendly and attentive! The cleanliness of the hotel is second to none and majority of the food in the buffet is cooked right in front of you with a great selection at every meal! Oh yeah - they host great beach parties too ??! I am a travel advisor and I will definitely be recommending this hotel to my customers - thank you Grand Palladium Kantenah!
Great resort needs a few improvements.
Mike P (Vaughan, Canada) on Oct 27, 2024
We just returned from a week at the Grand Palladium Grand Kantenah, and overall, it was a pleasant experience. The resort is beautifully clean and well-maintained, with a sprawling property that grants access to additional resorts, offering even more restaurants and pools to enjoy. The staff were truly outstanding—friendly, attentive, and always eager to help, which contributed to our overall feeling of safety and comfort. However, while we had a relaxing time, there were a few areas that could use improvement. The food was decent but lacked the exceptional quality we experienced during a previous stay in Mexico about ten years ago. Additionally, we often encountered long lines at the bars, particularly at the lobby bar, where we waited over 20 minutes for a drink due to only one bartender being on duty. Booking the à la carte restaurants was a frustrating experience, as many were fully booked or closed, and you could only reserve two at a time. The main buffet also had lengthy wait times, which was disappointing. Upon check-in, we were immediately approached with a sales pitch for room upgrades, which felt a bit pushy. Over the next few days, we noticed a stark difference in treatment between upgraded guests and standard guests. The variety of upgrade options—Family Selection, TRS, Rewards Members, Club Members—was confusing, and it left us feeling undervalued as standard guests. Ultimately, we chose to upgrade to Family Selection for the last three days of our stay, which did offer some additional perks and slightly better treatment, but we still questioned whether the upgrade was worth it. Additionally, we encountered staff members in blue shirts who approached us numerous times with offers of free extras in exchange for attending a presentation. While they started off friendly, the pressure to attend the presentation for their club membership, which they insisted was not a timeshare, was uncomfortable. Lastly, despite us not having very high expectations the resort’s five-star rating, I believe falls short of that standard. Having stayed at various five-star hotels, I can confidently say this resort feels more like a 3.5 to 4-star property at best. In summary, while we enjoyed our time at the Grand Palladium Grand Kantenah and appreciated the beautiful setting and friendly staff, there are definitely areas that need improvement to enhance the overall guest experience.
Vacation Offers
-
Two children 0-17 years old stay free in the Family Selection rooms at select Grand Palladium Hotels & Resorts in Mexico.
Cancun, Riviera Maya, Tulum, Puerto Vallarta -
Enjoy $600 in resort coupons with a minimum 5-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Tulum, Punta Cana, Montego Bay, Puerto Vallarta
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