Overview
Strategically located in the sleepy and bohemian fishing village of Puerto Morelos, The Fives Oceanfront is a property specially designed to cater to travelers who want to skip the crowds, offering a more relaxed and laid-back atmosphere of fun, adventure, and peacefulness. Offering you transformative experiences allowing you to get in touch with nature, local culture, and slowing yourself down, making for more environmentally sustainable and fulfilling travel. The Fives Oceanfront - Puerto Morelos, offers spacious rooms and suites in an authentic and contemporary retreat for guests to experience this beach village's natural beauty.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Partial ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, 2 queen beds, and 1 sofa bed
- Ocean view
- No more than 8 guests in the room
- 1 king bed, 2 queen beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 6 adults
- Maximum 7 children
- No more than 8 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
EPIC Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 8 guests in the room
- 1 king bed, 2 queen beds, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 6 adults
- Maximum 7 children
- No more than 8 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Mini-bar
- Slippers
- TV
- Terrace or balcony
EPIC Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
Amenities
Aerial
Beach
Beach
Pool
Pool
Pool
Rooftop
Rooftop
Lobby
Lobby
Restaurant
Wedding
Exterior
Location
Reviews
TripAdvisor Traveler Rating
Lovely beach, nice rooms, lacking in most other respects
Nonloso (Wallasey, United Kingdom) on Dec 27, 2024
Puerto Morelos is a pleasant tourist town with lots of restaurants and a useful supermarket (Chedraui). The town centre is about a 10 minute walk (on the road or on the beach) from the hotel. It's perfectly safe, even in the dark. The beach is fantastic, and the bit outside the hotel is cleaned (and the seaweed removed) twice daily. The seaweed is no big deal. Good things about the hotel: - The room (an "EPIC" suite) was spacious, comfortable and spotlessly clean. It was useful to have a fridge and the balcony was nice. - The minibar was reasonably priced. - We were able to arrange a late checkout (albeit at a substantial cost) which meant we could enjoy our last day on the beach and have a shower etc. before the evening flight home. Not so good things: - There aren't enough sunbeds. - They play music on the beach literally all day long, usually reggae. It became very annoying and spoilt what would have otherwise have been pleasant days. One day, they had someone playing live trance music for several hours which, was equally annoying. - The hotel is very much (and understandably) aimed at the American market. I think maybe they have different expectations to Europeans. - Some of guests are "owners", who have some sort out timeshare deal. Some of them really do strut around like they own the place! - Service is unbelievably s-l-o-o-o-o-w. Notwithstanding this, the staff expect tips. - Breakfast is abysmal. Not a buffet, as you might expect, but table service. The only edible cooked items are the eggs. The coffee is awful and you have to pay extra for a cappuccino. We were B&B so can't comment on dinner. - There is a nice bar on the roof but it closes at 6pm, which is exactly when you might want a cocktail before going out to dinner. The other bars aren't very nice.
Wannabe 5-star
joyclub (Windsor, Canada) on Dec 23, 2024
The hotel is impressive: very clean, modern and situated right on the beach. The town is close to Cancun Airport and Playa del Carmen (about 25 min. drive). The staff were kind. We liked the proximity to town (15 minute walk) and choice of many good restaurants as well as a big supermarket. We were SO happy we didn't go all-inclusive since this boutique hotel has really limited food options and slow service. Read other reviews for more on what's lacking. We had an issue with a big puddle in our bathroom, water dripping from above. We called for someone on the first day and they came equipped with a ladder and spent 3 minutes doing something. We thought all was in order but the leak continued. We had that puddle all week! The ceiling above was soft and could cave in at any time! We will not return to this hotel.
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