Grand Velas Riviera Maya
Riviera Maya 5.0
Overview
Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- Rollaway bed (on request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV

- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV








Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Velas Kids Clubs
The program provides fun activities, such as movies, storytelling, drawing and painting, origami, and board games for young children from 5 to 12 years old. Kids learn how to make piñatas, kites, visors, handbags, pinwheels, masks, necklaces and bracelets. Kids enjoy activities and amusement in the video area where they will enjoy a Home Theater, X-Box and Wii. Lottery and Bingo games are organized, as well as video game tournaments. At our Kid's Club, your children play, make friends and create childhood memories.
Teen Center
Teen Center
- Children ages: 4 to 15
Type | Amenities | |
---|---|---|
KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
Sky Bar | Bar | |
Aqua Bar | Bar, Swim-up bar | |
Sen Lin Bar | Bar, Restaurant bar | |
Karaoke Bar | Nightclub | Live DJs |
KOI | ||
Type | Bar, Lounge | |
Amenities | Dance floor, Live DJs, Live music, Open air | |
Sky Bar | ||
Type | Bar | |
Amenities | ||
Aqua Bar | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Sen Lin Bar | ||
Type | Bar, Restaurant bar | |
Amenities | ||
Karaoke Bar | ||
Type | Nightclub | |
Amenities | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Azul | Buffet | International | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Chaka | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Frida | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Lucca | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Sen Lin | À la carte | Asian | Dinner | Dress code |
Bistro | À la carte | French | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Amat Café | Café | Coffee and Pastries | Snacks | |
Piaf | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Cocina De Autor | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Gourmet | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Azul | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | All day dining | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season | |||
Chaka | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Lunch | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season | |||
Frida | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Lucca | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Sen Lin | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Bistro | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French | |||
Open for | All day dining | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season | |||
Amat Café | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | Snacks | |||
Additional Information |
- Suites: 539
- Built in: 2008
- Renovated in: 2021
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
- Beach front
- 24 hour all-inclusive: Included
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box


Aerial beach view

Aerial beach view

Autor

Chaka

Grand Class pool

Kid's Club

Koi

Lobby

Piano Bar

Pool and beach

Pool

Restaurant

Sen Lin

Sky Bar

Spa

Teen's Club

Wedding

Zen pool
Location

Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 5.0
-
Location 4.5
-
Rooms 5.0
-
Service 5.0
-
Value 4.5
Over the top !
Ivy M (Plainview, New York, United States) on Mar 08, 2025
We just returned from a wonderful stay at the Grand Velas - the property is just beautiful and the staff amazing. There is something for everyone - a family friendly section , adults only and for those wh...o desire, an area to Zen out . And a fabulous spa experience for anyone who likes to be pampered . While never a fan of an all inclusive - this one is truly different - the food options , the ambiance and the service all are unique and over the top. A special thanks to some of our favorite staff members - Fernando and his team mates at the bistro -Santos, Edgar, Issac, Brando and Frances and the adults only pool crew was the best - Luz, Daniel , Jorge and at the regular pool Reyes and Mary ..Forgive me if I left anyone out as you were all outstanding . A special kudos to Fernando for securing sweet potatoes to make my husband sweet potatoes fries ! Now that’s above and beyond customer service !
Wonderful Resort
Sarah V (Princeton, New Jersey) on Mar 06, 2025
We love this place. It's one of our favorite places to take a family vacation when we need to get away from the snow and savor sunshine, pampering, and great food. We were particularly well taken care of b...y Orlando and Miguel at the beachside---and Jamie and Nancy as waiters (although all we so kind and helpful) and Louis by the vans, Airy our concierge, Jonathan at the bar, Rosalia at the spa (and the spa manager works tirelessly) and well as the incredible activities staff---Nicolas, Alan and Jimmy and Suzie! We miss them already. We notice a lot of families with small children or extended families of multiple generations making a special vacation and it's a great thing to see. The only downside are the people there for work conferences--who are either drunk or acting like they have never been in public. But they make for interesting peoplel watching.
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