Grand Velas Riviera Maya
Riviera Maya 5.0
Overview
Enjoy the jungle’s mystique at Grand Velas Riviera Maya, a Luxury All-Inclusive resort for all ages, awarded with 5 Diamonds by the AAA, with three ambiances highlighting the Riviera Maya’s beauty. Featuring Michelin-starred Cocina de Autor and the Forbes 5-star SE Spa, the property offers award-winning dining, oversized suites, seasonal activities, and Kids’ and Teens’ Clubs for a premier vacation experience.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- Rollaway bed (on request)
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV

- 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 1 child
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Jetted tub
- Lit make-up mirror
- Mini fridge
- Mini-bar
- Pillow menu
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV

- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Jetted tub
- Lit make-up mirror
- Mini-bar
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- TV








Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
Kids Clubs
Our 2 Kids’ Clubs have safe, fun, and creative environments for nature encounters, hands-on art workshops, and interactive activities such as soccer, treasure hunting, and cooking classes.
Teen Club
Our Teens’ Club is a contemporary space where adolescents from 13 to 17 years old can enjoy their mini-vacations, with everything from video games to dance floors, billiards, and cafeteria.
- Children ages: 4 to 15
Type | Amenities | |
---|---|---|
KOI | Bar, Lounge | Dance floor, Live DJs, Live music, Open air |
Sky Bar | Bar | |
Aqua Bar | Bar, Swim-up bar | |
Sen Lin Bar | Bar, Restaurant bar | |
Karaoke Bar | Nightclub | Live DJs |
KOI | ||
Type | Bar, Lounge | |
Amenities | Dance floor, Live DJs, Live music, Open air | |
Sky Bar | ||
Type | Bar | |
Amenities | ||
Aqua Bar | ||
Type | Bar, Swim-up bar | |
Amenities | ||
Sen Lin Bar | ||
Type | Bar, Restaurant bar | |
Amenities | ||
Karaoke Bar | ||
Type | Nightclub | |
Amenities | Live DJs |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Piaf | À la carte | French | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Cocina De Autor | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Azul | Buffet | International | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Chaka | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Frida | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Lucca | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Sen Lin | À la carte | Asian | Dinner | Dress code |
Bistro | À la carte | French | All day dining | Dress code, This venue may be closed or have reduced days of service during low season |
Amat Café | Café | Coffee and Pastries | Snacks | |
Piaf | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Cocina De Autor | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Gourmet | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Azul | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | All day dining | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season | |||
Chaka | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Lunch | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season | |||
Frida | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Lucca | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season | |||
Sen Lin | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Bistro | ||||
Type of restaurant | À la carte | |||
Type of cuisine | French | |||
Open for | All day dining | |||
Additional Information | Dress code, This venue may be closed or have reduced days of service during low season | |||
Amat Café | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | Snacks | |||
Additional Information |
- Suites: 539
- Built in: 2008
- Renovated in: 2021
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- SPA Boutique
- Bridal Suite at SPA
- Couple Massages available
- Beach front
- 24 hour all-inclusive: Included
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 3
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Green fees (Offsite) available ($)
- 24 hour front desk
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Safety deposit box


Aerial beach view

Aerial beach view

Autor

Chaka

Grand Class pool

Kid's Club

Koi

Lobby

Piano Bar

Pool and beach

Pool

Restaurant

Sen Lin

Sky Bar

Spa

Teen's Club

Wedding

Zen pool
Location

Reviews
TripAdvisor Traveler Rating
5.0 Excellent
-
Cleanliness 4.9
-
Location 4.7
-
Rooms 4.8
-
Service 4.8
-
Value 4.4
Top Notch
W9454QTangelam (Washington) on May 14, 2025
There is a reason why we love to vacation at Grand Velas properties…They are WONDERFUL and you get the BEST SERVICE! This is our 2nd visit to GVRM. I reached out to Gilberto Zavala (he was our concierge la...st year) prior to our trip via WhatsApp. Gilberto replied immediately and offered his assistance in scheduling dinner reservations and also help plan a birthday celebration for my husband. GVRM has a terrific concierge team! I highly recommend using their service! Jose Zavala was stellar and a team player in helping prepare birthday celebration and other special touches! Thank you Gilberto and Jose for making birthdays special! Grand Velas has the BEST employees! We were always greeted in passing. My husband’s birthday was celebrated at FRIDA restaurant, Manager Rafael and waiters Diego,Gamaleil and Asley along with Hostess Valeria made the dinner memorable, Sombrero and all! The menu was all appealing and my favorite was the Tumado (seafood risotto). The amazing buffet at AZUL…many dishes catering for guests worldwide. Attentive waiters made it easy to keep going back for seconds and thirds…LOL! Michelin Award 2024 COCINA De AUTOR…WOW! Thank you Francisco for being an excellent guide through this gastronomical journey. What an experience. Please pair these courses with wine/cocktail it makes a difference. Looking forward to a bottling of the house made Hidromiel. The cocktail menu at SKYBAR and KOI are impressive. Classic, Modern, Innovative, and Creative, always with top shelf alcohol. Sip to experience. Thank you for having Allende IPA for husband’s enjoyment- Yazmin and Michaela. We love to start the morning at AMAT coffee bar. Nespresso coffee and other beverages are offered here by the lovely baristas,Izchel, Isamar, and Gladis, along with an array of delicious pastries!! The SPA is world class! A great way to pamper yourself. Lilliana, the massage therapist, is highly recommended. SEN LIN, LUCCA, and PIAF all have delicious choices on the menu, and we always enjoy eating at these places. Slightly different options from each place than at Grand Velas Riviera Nayarit. So, it was neat to try. Again, all the employees/waiters were awesome! Pool service was Great! We are looking forward to another visit to Grand Velas!
Wonderful Family Trip and Mother’s Day Weekend
sos9029 on May 12, 2025
We had an amazing stay at the Grand Velas Riviera Maya/Play del Carmen. The hospitality of the whole staff was incredible, the food was delicious, the pools were great, and the resort was spotless. Our per...sonal concierge, Carolina, went above and beyond - she made all of our dinner reservations, spa bookings, coordinated show tickets and taxi rides, and surprised us during our stay with Mother’s Day celebrations. Would highly recommend this resort, definitely high quality for an all inclusive. Only potential drawback is the private beach is a limited strip so don’t expect long walks on the beach. We were okay with this since we have a toddler and were mostly playing in the sand/shallow water, but having a long boardwalk or beach area to walk would definitely have been nice.
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