Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

Overview

Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Zen Grand Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Zen Grand Pool Suite
1184 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Zen Grand Pool Suite
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Over the top !

Ivy M (Plainview, New York, United States) on Mar 08, 2025

We just returned from a wonderful stay at the Grand Velas - the property is just beautiful and the staff amazing. There is something for everyone - a family friendly section , adults only and for those wh...o desire, an area to Zen out . And a fabulous spa experience for anyone who likes to be pampered . While never a fan of an all inclusive - this one is truly different - the food options , the ambiance and the service all are unique and over the top. A special thanks to some of our favorite staff members - Fernando and his team mates at the bistro -Santos, Edgar, Issac, Brando and Frances and the adults only pool crew was the best - Luz, Daniel , Jorge and at the regular pool Reyes and Mary ..Forgive me if I left anyone out as you were all outstanding . A special kudos to Fernando for securing sweet potatoes to make my husband sweet potatoes fries ! Now that’s above and beyond customer service !

TripAdvisor users rated this property 5 out of 5

Wonderful Resort

Sarah V (Princeton, New Jersey) on Mar 06, 2025

We love this place. It's one of our favorite places to take a family vacation when we need to get away from the snow and savor sunshine, pampering, and great food. We were particularly well taken care of b...y Orlando and Miguel at the beachside---and Jamie and Nancy as waiters (although all we so kind and helpful) and Louis by the vans, Airy our concierge, Jonathan at the bar, Rosalia at the spa (and the spa manager works tirelessly) and well as the incredible activities staff---Nicolas, Alan and Jimmy and Suzie! We miss them already. We notice a lot of families with small children or extended families of multiple generations making a special vacation and it's a great thing to see. The only downside are the people there for work conferences--who are either drunk or acting like they have never been in public. But they make for interesting peoplel watching.

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