Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

Overview

Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Jungle view
  • No more than 4 guests in the room
Zen Grand Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Grand Class Suite Oceanfront
1377 square feet
  • 1 king bed, and 1 sofa bed
  • Oceanfront
  • No more than 4 guests in the room
Grand Class Suite Oceanfront
1377 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Exceptional Family Getaway at Grand Velas Resort!

Victoria A on Dec 14, 2024

We stayed at Grand Velas Resort with our family in December 2024 and had a truly wonderful experience. The room was spacious with a stunning view, making it a perfect retreat. A special shoutout to our concierge, Jose, who made our stay extra special with his attentive service. The service throughout the resort was impeccable, and we want to give a big thank you to Alberto from the swimming pool service—he was fantastic! The kids' club is simply the best we’ve encountered, offering activities that kept our little ones entertained and happy until 11 PM. We highly recommend Grand Velas Resort for families looking for luxury, excellent service, and thoughtful amenities. We can’t wait to return!

TripAdvisor users rated this property 5 out of 5

The best service I've ever seen.

Reloadmike78 (Bismarck, North Dakota) on Dec 14, 2024

I can honestly say, this is the absolute best service I've ever received or have seen in my lifetime. The place was quiet, clean, and most of all relaxing. The attention to detail is second to none. My personal concierge, Daniel, was amazing. He was attentive, but not over bearing. He answered every question and went above and beyond more than once. I would not hesitate to go back.

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