Grand Riviera Princess All Suites and Spa Resort
Playa del Carmen 4.5
Overview
The Grand Riviera Princess in Riviera Maya has one of the best beachfront locations in the area, allowing guests a comfortable and unique way of enjoying the fine sand and clear waters. This spacious resort offers something for the entire family from its incredible beach to eight pools to extensive dining options and spacious accommodations. Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess.
Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess all facilities are shared between the two properties with the exception of the Platinum Club sections.
Guests now have the option to choose between non-smoking and smoking rooms when making your reservation please specify your preference.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
674
Inclusions
- Daily activities
- Round-trip airport transfers
- Shuttle throughout the property.
- Online or mobile check in available.
- All taxes
Rooms
![Junior Suite with double beds](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_junior-suite-with-double-beds.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Smoke-free
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
![Deluxe Junior Suite](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_deluxe-junior-suite.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Living room
- Smoke-free
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
![Deluxe Junior Suite Swim-Out - exterior](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/1grand-riviera-princess-all-suites-and-spa-resort_deluxe-junior-suite-swim-out-exterior.jpg)
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Living room
- Smoke-free
- Room service ($)
- Direct access to pools
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
![Platinum Suite](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_platinum-suite.jpg)
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- 24 hour room service
- In-room, premium bar
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
Platinum Club Benefits include:
- DVD library available in Platinum Lounge
- Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
- Private pool with butler service (drinks only)
- Nightly turn down service
- Use of bathrobes during entire stay, 2 pairs of slippers per room
- Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
- Private check-in with cold towel on arrival and welcome drink
- Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
- 1 special dinner
- 24 hour concierge service in the Platinum Club Lounge
- Exclusive continental breakfast area in the Platinum Club Lounge
- Hors d'oeuvres at Platinum Club Lounge
- Reservations for à la carte restaurants can be made in the Platinum Club Lounge
- Gift in room upon arrival
- Discount on green fees at golf course (subject to availability)
- Discount on spa treatments (single service items only)
- Discount at the Water Sport Center (single service items)
- Reserved area on the beach with beverage butler service
- 1 water circuit at the spa (per person, per week) - (adults only 18+)
- 1 beach bag
- Special amenities in room
*Suite inclusions are valid only for bookings with a minimum stay of 4 nights.
![Laguna Villa Suite](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_laguna-villa-suite.jpg)
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- 24 hour room service
- Free 1 day Spa package (30 minute massage, facial, exfoliation of hands and feet) per person, per stay
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
Platinum Club Benefits include:
- DVD library available in Platinum Lounge
- Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
- Private pool with butler service (drinks only)
- Nightly turn down service
- Use of bathrobes during entire stay, 2 pairs of slippers per room
- Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
- Private check-in with cold towel on arrival and welcome drink
- Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
- 1 special dinner
- 24 hour concierge service in the Platinum Club Lounge
- Exclusive continental breakfast area in the Platinum Club Lounge
- Hors d'oeuvres at Platinum Club Lounge
- Breakfast and lunch à la carte service in the buffet restaurants near the Platinum Club Lounge
- Reservations for à la carte restaurants can be made in the Platinum Club Lounge
- Gift in room upon arrival
- Discount on green fees at golf course (subject to availability)
- Discount on spa treatments (single service items only)
- Discount at the Water Sport Center (single service items)
- Reserved area on the beach with beverage butler service
- 1 water circuit at the spa (per person, per week) - (adults only 18+)
- 1 beach bag
- Special amenities in room
![Junior Suite with double beds Junior Suite with double beds](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_junior-suite-with-double-beds.jpg)
![Junior Suite with king bed Junior Suite with king bed](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_junior-suite-with-king-bed.jpg)
![Deluxe Junior Suite Deluxe Junior Suite](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_deluxe-junior-suite.jpg)
![Deluxe Junior Suite Swim-Out - exterior Deluxe Junior Suite Swim-Out - exterior](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/1grand-riviera-princess-all-suites-and-spa-resort_deluxe-junior-suite-swim-out-exterior.jpg)
![Deluxe Junior Suite Swim-Out Deluxe Junior Suite Swim-Out](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_deluxe-junior-suite-swim-out.jpg)
![Platinum Suite Platinum Suite](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_platinum-suite.jpg)
![Laguna Villa Suite Laguna Villa Suite](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/rooms/grand-riviera-princess-all-suites-and-spa-resort_laguna-villa-suite.jpg)
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark available ($)
- Pro Tennis classes with a professional instructor for children from 8 years of age available ($)
Mini-Club
Mini-Club
During the day, outside area with games, house club and swimming pool
At night, entertainment for Children, Mini Disco, Mini Theater with marionette, mini cinema, room with videogames
Teen Club
- Club for kids from 12 to 16 years of age.
- Discotheque: in the ice cream parlor every Thursday.
- Beach soccer
- Beach volleyball
- Beach games
- Spanish classes.
- Horseshoe throwing
- Water volleyball
- Archery
- Ping Pong / Table tennis
- Water polo
- Basketball
- Pool tournament
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
Relax | Bar, Swim-up bar | |
Fantasy Bar | Bar, Swim-up bar | |
Maya Bar | Bar, Swim-up bar | |
Ibiza | Bar, Lounge | |
Lobby Bar Sunset | Bar, Lobby bar | |
Lobby Bar Riviera | Bar, Lobby bar | |
Theatre Bar | Bar | |
Poquito | Bar, Beach bar | |
Punta Bete | Bar | |
Chactemal | Bar | |
Platinum Riviera Bar (exclusive to Platinum Room categories only) | Bar | |
Platinum Sunset Bar (exclusive to Platinum Room categories only) | Bar | |
Arieto | Nightclub | Dance floor |
Chill Out | Bar | |
Disco | Nightclub | Dance floor |
24 hour Sport Bar | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Green | Buffet | International | Breakfast, Dinner, Lunch | |
Naranja | Buffet | International | Breakfast, Dinner, Lunch | |
La Vaqueria | À la carte | Grill/steak house | Dinner | Dress code, Reservations required |
Mama Mia | À la carte | Italian | Breakfast, Dinner, Lunch | Dress code, Reservations required |
La Hacienda | À la carte | Mexican | Dinner | Dress code, Reservations required |
La Fondue | À la carte | International | Dinner | Dress code, Reservations required |
Las Olas (not available for Junior Suite room categories) | À la carte | Seafood | Dinner | Dress code, Reservations required |
Le Fleur (not available for Junior Suite room categories) | À la carte | International | Dinner | Dress code, Reservations required |
Miso | À la carte | Asian | Dinner | Dress code, Reservations required |
Chill Out Beach Club ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
- Rooms: 674
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Adults only pools: 8
- Jetted pools: 1
- Kids pools: 4
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site
- Snorkeling: on site
- Watersports centre: on site ($)
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Pickle Ball Court
- Business centre available ($)
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)
- Please note WiFi signal strength varies throughout the resort
![Logo: Grand Riviera Princess All Suites and Spa Resort](/content/dam/westjet/images/hotels/logos/cungrp_logos.jpg)
![Beach sailing](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/1grand-riviera-princess-all-suites-and-spa-resort_beach-sailing.jpg)
Beach sailing
![Beach wedding](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_beach-wedding.jpg)
Beach wedding
![Exterior of rooms](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_exterior-of-rooms.jpg)
Exterior of rooms
![Spa massage](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_spa-massage.jpg)
Spa massage
![Snack Riviera](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_snack-riviera.jpg)
Snack Riviera
![Chef](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_chef.jpg)
Chef
![Spa](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_spa.jpg)
Spa
![Pool Bar](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_pool-bar.jpg)
Pool Bar
![La Vaqueria](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_la-vaqueria.jpg)
La Vaqueria
![Beach](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_beach.jpg)
Beach
![Theatre](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_theatre.jpg)
Theatre
![Lobby](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_lobby.jpg)
Lobby
![Las Olas](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_las-olas.jpg)
Las Olas
![Plaza](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_plaza.jpg)
Plaza
![Spa](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_spa.jpg)
Spa
![Lounge](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_lounge.jpg)
Lounge
![Buffet Restaurant Green](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_buffet-restaurant-green.jpg)
Buffet Restaurant Green
![Restaurant](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_restaurant.jpg)
Restaurant
![Pool](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_pool.jpg)
Pool
![La Hacienda](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_la-hacienda.jpg)
La Hacienda
![Beach wedding](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_beach-wedding.jpg)
Beach wedding
![Cabanas](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_cabanas.jpg)
Cabanas
![Mama Mia](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_mama-mia.jpg)
Mama Mia
![Pool with hotel view](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_pool-with-hotel-view.jpg)
Pool with hotel view
![Snack Sunset](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_snack-sunset.jpg)
Snack Sunset
![View from hotel](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_view-from-hotel.jpg)
View from hotel
![Lobby Bar](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/grand-riviera-princess-all-suites-and-spa-resort_lobby-bar.jpg)
Lobby Bar
![Pool](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_pool.jpg)
Pool
![Chill Out](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/services/grand-riviera-princess-all-suites-and-spa-resort_chill-out.jpg)
Chill Out
![Pool](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/CUNGRP-grand-riviera-princess_pool.jpg)
Pool
Location
![49 km from CUN airport 49 km from CUN airport](/content/dam/westjet/images/hotels/cun/cungrp-grand-riviera-princess/main/CUNGRP-grand-riviera-princess_pool.jpg)
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.0
-
Service 4.0
-
Value 4.0
BON'S BIRTHDAY BASH IN CANCUN
Shannon H on Jul 13, 2024
The trip was AMAZING!!!!! Thank to all the Royal Princess Family , especially Andy and Ricardo. Andy thank you for being so kind, helpful, thoughtful, honest and professional. Your demour made it so easy to take the leap and join the Royal Princess Family!!! I hope to talk to you soon because that means I'll be booking another vacation!!!!!!!! Ricardo your above and beyond service was greatly appreciated.
One of the best hotel experiences!
Alyssia B (Kent, United Kingdom) on Jul 13, 2024
I have no idea how people give this hotel bad ratings. I arrived on June 30th and I'm leaving on July 14th. I came with my family of 5 and we all agree that our experience was amazing! There are very little minor issues that didn't affect our holiday at all. When arriving at the hotel the line to sign in was long but free drinks made it better, many people were arriving and we were so relieved to be there after a 10 hour flight so queues didn't bother us. We got 2 junior rooms but one got upgraded which was great! Rooms: Rooms were nice, clean and comfortable. We're on the ground floor but we got a patio which would often have deers outside in the morning which was pretty. Service: Service was amazing, problems were solved quickly and staff were always asking if we needed help or saying goodmorning. They would come round while your at the pool to ask for any drinks and would bring them to you. Restaurant Service was quick. Food: People say how bad the food is but I disagree. The buffet food might be a bit repetitive but that's what every other buffet is like. Overall the food was great and the restaurants had nice food too. There is not one meal I did not like and we went to many restaurants, my favourite being the miso. There are limited food places throughout the day but you could always get a taco, burger or hotdog from the pool areas or food in the buffet at lunch. Cleanliness: Hotel was incredibly clean. We were here during hurricane Beryl which blew down trees and left the whole hotel full of leaves and sticks, however within one day it was back to normal. Floors in entrance and plaza and so clean and shiny and room Service came everyday! Animals: The animals did not bother me at all. The coatis were cute and never stole anything from my bag as we were always there. Once it drank my fanta but as the drinks are free at any time, it didn't bother me at all. If they tried to steal my food I just picked my plate up. People complained alot about the coatis even though this is THEIR HOME, and they are animals, they will try and hunt for food. There were cats which were cute to spot and other animals such as monkeys, deer and more which didn't affect me at all. Overall my trip has been amazing. Entertainment was one of the best I've seen, polite staff and a clean hotel. Booking trips was easy and they were amazing. Very few issues including bugs, some long queues at bar, beach smells a bit ( got used to it quickly ) and the high prices in gift shops, however none of these made me feel any worse about my stay. I would definitely recommend this hotel and do not understand how people do not. Reading some negative reviews while in the hotel is shocking as I never found any of the things mentioned an issue and I'm surprised at how people may think these negative things about it ( most people complain alot about minor issues )
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