Overview
Located steps from Cancun's main shopping and entertainment area this resort is perfect for the whole family. Balconies with ocean or lagoon views, a choice of distinctive trendy restaurants and bars can be found at this resort.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
287
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
![22 km from CUN airport 22 km from CUN airport](/content/dam/westjet/images/hotels/cun/cunbep-beach-palace-grand-resort/services/beach-palace_resort.jpg)
Reviews
Beach palace stay for 9 nights
sheril97 (Livermore, California) on Jul 06, 2024
First time staying in Beach Palace. The beach is the best - really warm, soft sand, turquoise waters. Loved it. The pool was okay. Main pool is small and crowded. There’s a tiny pool next to it w a swim up bar. And another tiny pool to the right, which is a kiddie pool. The rooftop pool is really nice - there are two of them up there and it’s very quiet and have swim up bars. The bartenders up there are extremely warm and friendly. I cannot remember their names but thank you! We had one day where it rained due to the hurricane and most of the staff wasn’t able to come in, so they were short handed to say the least. However, the staff members who were here were amazing and worked 100 times harder just to make sure the guests had food to eat at the buffet and were as comfortable as possible. At the buffet, there were only a few staff members but they had the director of operations and security people making breakfast. Everyone really came together. Shout out to Josias and Antonio at the front desk! They were extremely friendly and helpful with our entire stay. I stayed for 4 nights with friends and then 5 nights with family and they were able to help us keep our same rooms. Ramon in guest services was very kind and took care of us. The only staff member I didn’t like was Jose in guest services. I went to him twice and both times, he didn’t help and seemed too lazy to lift a finger. Overall, good stay. Renovations will start next year, which is much needed.
Cute and warmth palace in cacan
317aprilk on Jul 03, 2024
Excellent service and yummy food from Beach Palace. The beef brisket from Smokehouse is the best brisket I had. The beach is superb my kids had so much fun everyday. Thanks to all the great staff provided the warmth service especially Ernesto and Andres from buffet restaurant they have been fantastic to welcome us everyday and make sure we have everything we need. Definitely in our return list next time when we travel to Cancun,
Vacation Offers
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Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.
Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay
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