TripAdvisor Traveler Rating

The Sports Bar staff is amazing. They are very professional and made our days here very special. Zacarias and Samuel from the Spirts bar are the best employees!!! They always took care of us here. Friendly, professional, clean and respectful. I can’t wait to come back here next year. I recommend this place to everyone.

Beach Palace holds a special place in our hearts, as we got married here 10 years ago! Two of our favorite people are still working there. Ernesto, who always seemed to know exactly what I needed. And Gabriella who would make my eggs perfectly every morning. A hotel that keeps people for 10 years is something special, and I'm so happy to see they were still there =)

We stayed just after Thanksgiving for 5 nights. My family of four (2 boys age 5 and 8), my parents, and sister and brother in law all enjoyed our stay. It was small enough to easily get around for my 80 year old parents, and fun enough for my small kids. Food was good everywhere, but I think we all agreed that the smokehouse was the best. The beach was the most beautiful, pristine beach I have ever seen, and the competition isn't even close. Truly amazing. What makes this place very nice, is the staff. Everyone working there appears to be happy and go out of their way to make you feel welcome. The pool bar staff especially made the trip great. Each day they would remember our family and mix up special drinks for the kids (Misael's Especial), and us. These guys were the best!

This is a great resort. The staff is very amazing. They try their best to make your stay very pleasant. The food is also very good at the buffet and their different a la carte restaurants. The beach is awesome here. It's a must stay when coming to Cancun. I recommend it 100%.

Other than a room mic up and the place being a bit worn down, it was a wonderful trip. We brought 5 kids aged 10-22 and they never had a dull moment which I was concerned about. The ocean and beach were phenomenal.