All inclusive

Beach Palace

Cancun 5.0

Overview

Located steps from Cancun's main shopping and entertainment area this resort is perfect for the whole family. Balconies with ocean or lagoon views, a choice of distinctive trendy restaurants and bars can be found at this resort.

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties

not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

287

Rooms

Superior Deluxe Lagoon View
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Deluxe Lagoon View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries

Superior Deluxe Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Complimentary toiletries

Amenities


Location

Address
Blvd Kukulcan km 11.5, Zona Hotelera, Cancun, 77500, Mexico
22 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Beach palace stay for 9 nights

sheril97 (Livermore, California) on Jul 06, 2024

First time staying in Beach Palace. The beach is the best - really warm, soft sand, turquoise waters. Loved it. The pool was okay. Main pool is small and crowded. There’s a tiny pool next to it w a swim up bar. And another tiny pool to the right, which is a kiddie pool. The rooftop pool is really nice - there are two of them up there and it’s very quiet and have swim up bars. The bartenders up there are extremely warm and friendly. I cannot remember their names but thank you! We had one day where it rained due to the hurricane and most of the staff wasn’t able to come in, so they were short handed to say the least. However, the staff members who were here were amazing and worked 100 times harder just to make sure the guests had food to eat at the buffet and were as comfortable as possible. At the buffet, there were only a few staff members but they had the director of operations and security people making breakfast. Everyone really came together. Shout out to Josias and Antonio at the front desk! They were extremely friendly and helpful with our entire stay. I stayed for 4 nights with friends and then 5 nights with family and they were able to help us keep our same rooms. Ramon in guest services was very kind and took care of us. The only staff member I didn’t like was Jose in guest services. I went to him twice and both times, he didn’t help and seemed too lazy to lift a finger. Overall, good stay. Renovations will start next year, which is much needed.

TripAdvisor users rated this property 5 out of 5

Cute and warmth palace in cacan

317aprilk on Jul 03, 2024

Excellent service and yummy food from Beach Palace. The beef brisket from Smokehouse is the best brisket I had. The beach is superb my kids had so much fun everyday. Thanks to all the great staff provided the warmth service especially Ernesto and Andres from buffet restaurant they have been fantastic to welcome us everyday and make sure we have everything we need. Definitely in our return list next time when we travel to Cancun,

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Vacation Offers

  • Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.

    Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay

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