All inclusive

Paradisus Cancun

Cancun 5.0

Overview

This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Junior Suite Sunset View
474 square feet
  • 1 king bed, or 2 double beds
  • Lagoon view
  • No more than 4 guests in the room
Junior Suite Sunset View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

Junior Suite Grand Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Grand Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV

The Reserve Adults Only Junior Suite Sunset View
474 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
The Reserve Adults Only Junior Suite Sunset View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Destination Concierge throughout the stay        
  •         International magazines in digital format
  •         Private Lounge, cocktails and snacks in the evening
  •         Exclusive lounge private check-in/out
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA*
  •         Exclusive pool with a closer bar or swim-up bar
  •         Exclusive beach area*
  •         Premium drinks available*
  •         Destination concierge service via instant messaging
  •         Nespresso coffee machine
  •         Superior minibar
  •         Exclusive restaurant*
  •         Turndown Service
  •         Priority in the reservation of restaurants
  •         Bathrobes and slippers
  •         Complimentary dinner at Sal Steak Cave*

*Adults only.

The Reserve Adults Only Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
The Reserve Adults Only Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Destination Concierge throughout the stay        
  •         International magazines in digital format
  •         Private Lounge, cocktails and snacks in the evening
  •         Exclusive lounge private check-in/out
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA*
  •         Exclusive pool with a closer bar or swim-up bar
  •         Exclusive beach area*
  •         Premium drinks available*
  •         Destination concierge service via instant messaging
  •         Nespresso coffee machine
  •         Superior minibar
  •         Exclusive restaurant*
  •         Turndown Service
  •         Priority in the reservation of restaurants
  •         Bathrobes and slippers
  •         Complimentary dinner at Sal Steak Cave*

*Adults only.

The Reserve Adults Only Suite Sunset View
592 square feet
  • 1 king bed
  • Lagoon View
  • No more than 4 guests in the room
The Reserve Adults Only Suite Sunset View
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Destination Concierge throughout the stay        
  •         International magazines in digital format
  •         Private Lounge, cocktails and snacks in the evening
  •         Exclusive lounge private check-in/out
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA*
  •         Exclusive pool with a closer bar or swim-up bar
  •         Exclusive beach area*
  •         Premium drinks available*
  •         Destination concierge service via instant messaging
  •         Nespresso coffee machine
  •         Superior minibar
  •         Exclusive restaurant*
  •         Turndown Service
  •         Priority in the reservation of restaurants
  •         Bathrobes and slippers
  •         Complimentary dinner at Sal Steak Cave*

*Adults only.

The Reserve Adults Only Suite Ocean View
592 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
The Reserve Adults Only Suite Ocean View
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Destination Concierge throughout the stay        
  •         International magazines in digital format
  •         Private Lounge, cocktails and snacks in the evening
  •         Exclusive lounge private check-in/out
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA*
  •         Exclusive pool with a closer bar or swim-up bar
  •         Exclusive beach area*
  •         Premium drinks available*
  •         Destination concierge service via instant messaging
  •         Nespresso coffee machine
  •         Superior minibar
  •         Exclusive restaurant*
  •         Turndown Service
  •         Priority in the reservation of restaurants
  •         Bathrobes and slippers
  •         Complimentary dinner at Sal Steak Cave*

*Adults only.

The Reserve Adults Only Master Suite Ocean View
645 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
The Reserve Adults Only Master Suite Ocean View
645 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

The Reserve provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Destination Concierge throughout the stay        
  •         International magazines in digital format
  •         Private Lounge, cocktails and snacks in the evening
  •         Exclusive lounge private check-in/out
  •         Priority in the reservation of restaurants
  •         Water ritual at YHI SPA*
  •         Exclusive pool with a closer bar or swim-up bar
  •         Exclusive beach area*
  •         Premium drinks available*
  •         Destination concierge service via instant messaging
  •         Nespresso coffee machine
  •         Superior minibar
  •         Exclusive restaurant*
  •         Turndown Service
  •         Priority in the reservation of restaurants
  •         Bathrobes and slippers
  •         Complimentary dinner at Sal Steak Cave*

*Adults only.

Family Concierge Junior Suite Ocean View
474 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Family Concierge Junior Suite Ocean View
474 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

Nitke provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Destination Concierge throughout the stay.
  •         International magazines in digital format
  •         Water ritual at YHI SPA*
  •         Destination concierge service via instant messaging
  •         Nespresso coffee machine
  •         Superior minibar
  •         Turndown Service
  •         Priority in the reservation of restaurants
  •         Bathrobes and slippers
  •         Kids and teenagers’ activities programs
  •         Kids toiletries
  •         Kids beverages in the minibar
  •         Complimentary dinner at Sal Steak Cave*

*Adults only.

Family Concierge Master Suite Ocean View
592 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
Family Concierge Master Suite Ocean View
592 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • TV
Additional details

Nitke provides luxury amenities and superior personalized service.

  •         Discreet and effective assistance from a Destination Concierge throughout the stay.
  •         International magazines in digital format
  •         Water ritual at YHI SPA*
  •         Destination concierge service via instant messaging
  •         Nespresso coffee machine
  •         Superior minibar
  •         Turndown Service
  •         Priority in the reservation of restaurants
  •         Bathrobes and slippers
  •         Kids and teenagers’ activities programs
  •         Kids toiletries
  •         Kids beverages in the minibar
  •         Complimentary dinner at Sal Steak Cave*

*Adults only.

Amenities


Location

Address
Boulevard Kukulcan, Km 16.5, Zona Hotelera, Quintana Roo, Cancun, 77500, Mexico
23 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

HIGH PRESSURE sales tactics within the resort

Daniel Y on Nov 23, 2024

The service, food and pool are absolutely fantastic but I will be spreading my words to all my colleagues in my airline because there’s something really unfortunate here. This is my third day here, and I am here only for 4 days. The first day when we arrived the moment we step into the hotel, we received a really warm welcome from a so-call concierge person, showing us around the hotel and explaining how everything works around here. We felt great, but things turn south after a while, I kept being pushes to listen to a 40 minutes hotel presentation with exchange of free tour or beach club entries. Even today, I am still getting texts from the concierge asking me to go to the presentation. I am really fed up with this situation happening in this resort. I am not sure how are they being treated as an employee but the way he insists on asking me to go to the presentation is telling me this resort is doing some really bad practice. How can you let your guest to stay in a resort that supposed to be relaxing but at the back of the mind keep thinking how to reject the presentation offer. Your company should be ashamed of doing practice like this. I am not blaming on the employee but the management. And I will definitely spread my words.

TripAdvisor users rated this property 2 out of 5

Hot, humid, roof leaked pretty bad in several areas, our concierge was hard to reach, and room had issues with A/C

Dennis B on Nov 23, 2024

To start, our check in took way longer than they said it would. Had to change rooms due to the patio door letting hot humid air in so the A/C didn’t work. Our concierge was hard to reach most of the time, and had to keep on him to get things done! Won’t go again. Spent most of the time hot and sweaty due to no air movement inside the resort. Food was decent, and beach set up was nice! Best part of trip was Dolly the Cat that lived at the resort and would visit you for pets.

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Vacation Offers

  • Receive up to $200 USD in resort coupons with a minimum 3-night stay at select all-inclusive Melia Hotels & Resorts in Mexico and the Dominican Republic.

    Cozumel, Cancun, Riviera Maya, Punta Cana, Puerto Vallarta, Los Cabos
  • Up to two kids 5-12 years old stay for free at the all-inclusive Paradisus Cancun in Cancun, Mexico.

    Cancun
    Exclusive Luxury Collection

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