Overview
Your All-In Luxury® experience starts in one of the Caribbean’s most idyllic settings. A warm reception and chilled cocktail set the tone for a delightful vacation experience. After a day of enjoying the extensive and unlimited reservation-free dining and drink services and partaking in activities, sports, and entertainment programs, guests will relax in the comfort of elegant rooms. Discover modern facilities, warm staff, and an exhilarating locale, rich with culture and world-class cuisine, which create the perfect backdrop for an unforgettable All-In Luxury® escape. Designed for travelers of all ages, this modern resort features three distinct sections offering a family friendly vacation experience in the general resort, Diamond Club™ for premium butler service as well as exclusive pool, beach and dining areas and Hideaway, an adults-only oasis.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
407
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- Preferential room locations with the best views.
- Personalized butler service
- Beach butler services and assistance from sunrise to sunset.
- Instant Messaging Services with your Personal Butler.
- Priority reservations at specialty restaurants.
- Personalized and seamless check-in and check-out at the lounge.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A Variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests.*
- Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Welcome bottle of sparkling wine on the house uncorked by your butler.
- Complimentary in-suite bottle of wine and basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with speciality coffee pods.
- Upgraded set of bathroom amenities.
- Complimentary beach bag and slippers for you to take home as a special gift.
- Luxurious 100% pure fine cotton robes in your room.
- In suite complimentary aromatherapy from The Royal Spa.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
- One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits.*
- Access a variety of spa services at a preferential price of 20% off.
*Availability dependent on the hotel
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- Preferential room locations with the best views.
- Personalized butler service
- Beach butler services and assistance from sunrise to sunset.
- Instant Messaging Services with your Personal Butler.
- Priority reservations at specialty restaurants.
- Personalized and seamless check-in and check-out at the lounge.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A Variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests.*
- Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Welcome bottle of sparkling wine on the house uncorked by your butler.
- Complimentary in-suite bottle of wine and basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with speciality coffee pods.
- Upgraded set of bathroom amenities.
- Complimentary beach bag and slippers for you to take home as a special gift.
- Luxurious 100% pure fine cotton robes in your room.
- In suite complimentary aromatherapy from The Royal Spa.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
- One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits.*
- Access a variety of spa services at a preferential price of 20% off.
*Availability dependent on the hotel
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- TV
- Royalton Signature rain shower and In-suite Jacuzzi Soaker tub
- Balcony or Terrace
- Preferential room locations with the best views.
- Personalized butler service
- Beach butler services and assistance from sunrise to sunset.
- Instant Messaging Services with your Personal Butler.
- Priority reservations at specialty restaurants.
- Personalized and seamless check-in and check-out at the lounge.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A Variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests.*
- Exclusive beach area with dedicated bars with bar-to-sun lounger waiter assistance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Welcome bottle of sparkling wine on the house uncorked by your butler.
- Complimentary in-suite bottle of wine and basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with speciality coffee pods.
- Upgraded set of bathroom amenities.
- Complimentary beach bag and slippers for you to take home as a special gift.
- Luxurious 100% pure fine cotton robes in your room.
- In suite complimentary aromatherapy from The Royal Spa.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
- One hour of therapeutic hydrotherapy access during your stay, featuring Jacuzzis and revitalizing circuits.*
- Access a variety of spa services at a preferential price of 20% off.
*Availability dependent on the hotel
Amenities
Exterior
Lobby
Lobby
Lobby
Beach
Beach
Beach
Pool
Armadillo
Armadillo
Calypso
Calypso
Calypso
Gourmet Marche
Gourmet Marche
Grazie Italian Restaurant
Grazie Italian Restaurant
Hunter Steakhouse
Lobby Bar
Martini Mix
Diamond Club pool
Diamond Club Beach Bar
Diamond Club Beach Bar
Diamond Club Beach Bar
Sands Beach Bar
Zen Restaurant
Scoops
Scores Sports Bar
Splash Park
Splash Park
Spa
Spa
Spa
Location
Reviews
TripAdvisor Traveler Rating
Spend your money elsewhere
Kaitesi M on Dec 14, 2024
Our stay at the resort was disappointing and far from relaxing. We (my partner, baby and myself) requested a King bed but were given two Queens, making it difficult to accommodate our baby and travel crib. The swim-out pool was dirty with garbage and towels at the bottom. In our second room, we immediately noticed a strong moldy smell, likely due to the malfunctioning thermostat that blew cold air non-stop. The AC couldn’t be fixed until the next day, and the cold, humid conditions made it hard for our baby to sleep. Maintenance entered our room unannounced (after I asked guest services to have them hold off until I was done nursing my baby in the room) to fix the AC, which felt so intrusive. There was also ongoing pounding construction noise in the room next door, making it impossible for our baby to nap and maintenance staff were painting our shared swim out pool area while we were trying to use it with our baby - adding to the disruption. The bathroom door was broken, requiring us to lift it (it’s really heavy) manually for privacy, and the bathwater came out brown, which was alarming. Despite these issues, we didn’t move rooms because the hotel didn’t follow through, we didn’t trust the next room would be any better and imagine moving rooms 2 times with an infant that was traveling since 5am?! We were also misled by staff with a "breakfast on the pier" offer, which turned out to be a sales pitch for a membership. When we voiced our frustrations, the manager dismissed our concerns, saying it was the saleswoman’s opportunity to make money. Overall, the resort failed to meet basic expectations, and we left feeling frustrated and disrespected. This experience was far from the peaceful vacation we had hoped for.
Disappointing Resort Experience
ctfaraone on Dec 14, 2024
Disappointing Resort Experience Our stay at the resort was far from the relaxing and enjoyable experience we had hoped for. Below is a detailed account of the many issues we encountered: Initial Room: • We requested a King bed but were given two Queens, which was highly inconvenient as we were traveling with our baby and needed the extra space for a travel crib. • The swim-out pool was dirty, with towels and garbage left at the bottom, which was unacceptable. Second Room: • Mold Smell: The room smelled strongly of mold and stagnant water as soon as we walked in. • Broken Thermostat: The thermostat had no faceplate and was malfunctioning. No matter what temperature we set it to, it continued to blow cold air nonstop. This excessive condensation likely caused the moldy, musty smell in the room. • Baby's Comfort: With the room too cold and humid, our baby had trouble sleeping through the night. The AC couldn’t be repaired until the following day. • Unannounced Maintenance: Maintenance entered our room the next day without any prior notice to fix the AC. This was intrusive and inappropriate, especially since my wife could have been using the bathroom/shower, or the baby could have been napping. • Construction Noise: Ongoing construction in the room next door made it impossible for our baby to nap during the day. • Painting During Use: Maintenance staff were painting a shared space in the swim-out pool while we were actively using it. This was extremely disruptive and inappropriate during what was supposed to be a relaxing experience. • Broken Bathroom Door: The sliding bathroom door was completely broken and could not close. We had to physically lift the 50+ lb. door and place it in front of the toilet for any semblance of privacy. • Brown Bath Water: The bath water was discolored and brown, which was alarming and unacceptable. • Lack Of Trust: We didn’t move from this room because one, the hotel didn’t follow through with finding us another room, but we also couldn’t trust that the next room we were going to would be any better so we accepted the situation and decided to continue as is. Misleading Sales Pitch: • We were approached by resort staff and promised a "breakfast on the pier." Instead, we were ambushed with a sales pitch for a membership. • Feeling deceived, we shared our frustrations about the resort’s many issues with the saleswoman and her manager. When we explained that we had only expected the breakfast we were promised, the manager dismissively stopped the conversation, saying, "This is this woman's chance to make money today." Additional Feedback: The manager's response was not only dismissive but tone-deaf. In hospitality, the ability to read the room is essential, and it was clear they lacked that skill. Guests like us save and work hard to afford vacations like this; this isn’t a regular occurrence for many families. We came here to take a break from our lives and enjoy some peace, not to be lectured on the value of work. The focus should have been on addressing our concerns and ensuring we had a positive experience—not on justifying the resort’s deceptive tactics.
Vacation Offers
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Receive up to $600 USD in resort coupons with a minimum 3-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
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