New York Marriott Marquis reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

13694 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Upscale hotel in the heart of Times Square

CbinBigD (Dallas, Texas) on Sep 14, 2024

Excellent hotel, if you want to be in Times Square. Hotel had a refresh since my last stay. this is a large property, but it is very friendly and efficient in operations - from front desk, to breakfast area, concierge broadway tickets, etc. I would recommend, particularly if you want to base out of Times Square - everything is within walking distance.

TripAdvisor users rated this property 5 out of 5

Great hotel

mattsS5911OD on Sep 08, 2024

Great hotel. 4th time in NY and best hotel I’ve stayed in. Room size was great, particularly for location which is definitely in the middle of it all. Beds really comfy, bathroom spot on. Reception staff very helpful. It is a very busy spot which can get to be bit much and a busy hotel but quiet in rooms. Was on floor 37, no noise from Times Square unless someone was singing on a microphone (only a couple times, done before 11). Only thing to note is I paid the destination fee with my booking ($40/night) but they mistakenly tried to charge me again on check out. Quickly rectified but double check. Would stay again although might go for a slightly less busy location next time.

TripAdvisor users rated this property 4 out of 5

Top Service.

SSB1016 (Washington DC, District of Columbia) on Sep 07, 2024

We were in NY for the U.S. Open fan week and stayed at the Marriott Marquis to enjoy the city when we were not at the tennis center. The Marquis is close to the subway so it was an easy commute to Queens. Deloris was working the front desk at check-in and was absolutely amazing. She offered us great restaurant locations and gave us some tips of things to do around the city. The rooms were clean and we enjoyed restful evenings after long days in the heat. There was also no noise from bustling Times Square. Once inside you don’t even know you’re in a busy city. I am looking forward to my next stay at the Marriott Marquis.

TripAdvisor users rated this property 5 out of 5

Recommend

Michelle H (Denver, Colorado) on Sep 03, 2024

Visited New York for the theater and US Open. Our stay at the Marriott this trip was outstanding (I can't say that often). We weren't aware but this is a vacation club property. We have status with Marriott, but don't always get this treatment. We were upgraded to a 1 room suite on the 24th floor. The suite only had 1 bathroom with 1 sink, the only disappointment. The M club (which they renovated since our last stay was very nice) breakfast is a full course meal, we weren't around for lunch and only around 1 night for apps (which weren't great) but enjoyed all the snacks, drinks and coffee station. The gym was 24 hours and clean. It's located well with a lot of activity and near train stations, always a cab and access to Uber or a driver. We loved the staff from the front desk to the M club. Service is hard but all made us welcome and they were helpful. We will definitely be back.

TripAdvisor users rated this property 5 out of 5

Great Location and Service

Occasional_Explorer (Tampa, Florida) on Sep 02, 2024

Traveled with another couple to celebrate a 50th birthday. We both had rooms on the 32nd floor with floor to ceiling views of Times Square. From one of the rooms, we could even see the Statue of Liberty in the distance. Despite being directly over Times Square, noise was minimal. Front desk staff was extremely helpful and friendly on check-in and every other time we stopped by with a question. Location was perfect for our long weekend where we squeezed in 4 Broadway shows! We had drinks one night at The Perch - how fun to enjoy drinks with friends outdoors 8 floors above Broadway with bubbles floating around and overhead! We also had dinner at the Broadway Lounge one night between shows and service was fast and friendly. Housekeeping was also top notch and very accommodating to our comings and goings and when we would prefer service. The New York Marriott Marquis made this a very memorable 50th birthday celebration! Would definitely recommend for anyone looking to stay in the theater district or near attractions around Times Square.

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